Puneet Tyagi

Experience

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  CMC Limited

  Jan 1994 - Jan 1996

  Customer Engineer
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  IGATE

  Jan 1998 - Jan 2001

  Consultant
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  Infosys

  Jul 2001 - Sept 2002

  Module Lead
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  Ameriprise Financial Services, LLC

  Jan 2002 - Jan 2007

  Program Manager

  Program Manager for Brokerage Managed Products for Ameriprise with key responsibilities:• Launched new managed products as well as enhancing existing products.• Worked with business partners to define the projects scope, timeline and objectives.• Worked with project and portfolio architects to recommend technology solutions for business initiatives.• Worked with project managers to ensure overall program delivery that includes participating in project planning, tracking project financials, issue resolution and escalation, vendor management and project review.• Worked with Technology team and vendors for development resource staffing and schedule tracking.• Worked with cross departmental project managers to understand the release management issues and to re-prioritize the releases as necessary. Show less

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  Infosys

  Oct 2007 - Sept 2011

  Group Project Manager

  Infosys Portfolio Relationship Manager for SunTrust Mortgage; was able to grow business from account by effectively partnering with client organization and developing a mutual beneficial service delivery structure with key responsibilities:• Single point of contact for all new and existing business for a regional bank• Maximized value proposition and pricing for client and Infosys.• Partnered with client and Infosys delivery leadership for annual contract and account planning.• Worked with Infosys Delivery team to define delivery structure for new projects and programs.• Coached and mentored Onsite Infosys consulting team at Richmond to create high performance and ethical work environment.• Responsible for maintaining good and profitable operating structure while improving client satisfaction on bi-Annual basis. Show less

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  Envestnet | Yodlee

  Sept 2011 - Mar 2021

  Heading International Professional Services and Consulting for Envestnet Yodlee for all product lines and also responsible for developing product line targeted for international market with key responsibilities:• Revenue, Budget and People management for International Professional Services team.• Building product organization for specific business line and managing product revenue.• Partnering with business heads for EMEA, ANZ and APAC to draw business and sales plan by region.• Creating strategy for internationalization of domestic product/solutions.• Managing Delivery and Consulting Organization for global business.• Hiring and managing to maximize productivity while training staff on best practices and protocol. Show less Led team of consultants to deliver global projects from Bangalore and developing international professional business. Key focus area as head of department at offshore location was to improve Operational efficiency and client satisfaction by providing customized product solution to financial customers including:• Built the pre-sales and delivery organization for global Market.• Developed and executed strategy for the internationalization of products.• Managed Delivery and Consulting Organization. Show less

  • Vice President - Professional Services and Consulting

    Sept 2014 - Mar 2021

  • Sr. Director - Professional Services and Consulting

    Aug 2012 - Aug 2014

  • Director - Professional Services and Consulting

    Sept 2011 - Aug 2012
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  Amazon Web Services (AWS)

  Mar 2021 - now

  Head— Go To Market, Gen AI Data Services

  Amazon Web Services (www.aws.amazon.com) provides on-demand cloud computing platforms & APIs to individuals, companies & governments on a metered, pay-as-you-go basis:• Leading ML data team to evaluate Amazon Q and Bedrock solution for AHC (Acceptability, Hallucination, Citation Quality) and FHCC (Faithfulness, Helpfulness, Completeness & Conciseness) and compliance testing for ISO/IEC 42001 certification for AWS GenAI solutions covering the use cases of Images & Videos, summarization, and Content Moderation / Text Toxicity.• Heading Customer Solution for Amazon DevOps Guru, Amazon Code Guru, AWS AI/ML Human-in-Loop Services (Augmented AI, Ground Truth, Ground Truth Plus, Mechanical Turk) - responsible for market strategy, product pricing, solution engineering, business operations, P&L.• Conceptualized and built Go to Market practice for managed ALML services of Computer Vision (Video, LiDAR), Audio and Natural Language Processing to serve in Autonomous Vehicles, Geo-Spatial, Financial Services, Internet Software customers.• Led 3.5X revenue growth on YoY basis, by engaging customers to drive >95% repeat business and a win rate of >75% against competition.• Driving Business development, sales, solution engineering and partnership activities to established global business operations across 10 geographies. Show less