Joe Lee

Experience

• 

  PCCW

  Jan 2000 - Jan 2011

  Network Security Engineer

  Test and evaluate new security product and solutionWrite testing report and document instruction manualDeploying security system (Multiple layer firewalls, VPN devices, intrusion detection system and Anti-Virus software)Demonstration security product to customer

• 

  Nexusguard

  Jun 2011 - now

  - Suggest ideas or/and develop proposals to improve SOC’s work flow and productivity-- Penetration test for Cloud-Base mitigation system, Web application firewall.- Lead the implementation of CSI (continuous service improvement) projects- Act as a point of escalation for immediate events, such as incident and service request- Liaise with customers, sales and engineering team in managing service related problems- Support device recovery in the case of Cloud-base mitigation system, Proxy devices, Routing control, Firewall system and other operation-related device failure- Train and develop and mentor Network Security Analyst to operate at his/her maximum capacity- Supervise daily operation and monitor service quality via routine audit- Lead SOC in handling internal and external maintenance to ensure service availability- Prepare SOC monthly report to review SLA rate, operation responsiveness, infrastructure efficiency, DDoS attack trend and to define improvement areas-Work with other global teams in launching new products or services- Work under standby roster and may need to backup 24x7 operations at circumstance where human resource is insufficient Show less

  • Deputy Manager (Engineering)

    Jan 2018 - now

  • Deputy Manager (Devops)

    Jan 2017 - Dec 2017

  • Deputy Manager (Continuous Process Improvement & Technology)

    Mar 2016 - Dec 2016

  • Network Security Specialist

    Sept 2013 - Mar 2016

  • Network Security Analyst

    Jun 2011 - Aug 2013