
Rachael Cringle
Club Secretary

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About me
Innovation Team Manager - Games Global
Education

Castle Rushen High School
2002 - 2009
Arbory Primary School
1995 - 2002
Chartered Institute of Marketing
2014 - 2015Level 4 Certificate in Professional Sales Practice CPSP13 Certificate in Professional Sales Practice CPSP13 See below.CIM Certificate in Professional Sales Practice CPSP13March 2014 The Sales Process – C PassJune 2014 Professional Selling Skills – C PassSeptember 2014 Understanding the Customer – A Distinction December 2014 Professional Sales in Practice – A Distinction
Experience

Isle of Man Southern Young Farmers
Oct 2008 - Oct 2013Club SecretaryFor 5 years I was Secretary to the Isle of Man Southern Young Farmers. The main duties included arranging meetings, writing agendas/minutes for monthly meetings, being main point of contact for the club, providing communications/newsletters and organising events.Events to organise: Club Public Speaking, Club Quizzes, Club Treasure Hunts, Stock Judging (5 rounds, Dairy, Beef, Pig, Sheep and Linear), Sheep Shearing, Individual and Team Public Speaking Competitions, Stubbs Quiz, Call My Bluff, Farm Planning, Clay Pigeon Shooting, Field Day, Cookery Competition, Stock Judging at Agricultural Shows and parties. Show less

Manx Telecom
Jan 2010 - Jun 2015In July 2013, I was promoted within the Corporate Sales Team at Manx Telecom.Key Job Responsibilities:*Build strong working relationships with Corporate Customers at a relevant level to fully understand their needs and requirements*Develop relationships with influential players in the Corporate Marketplace*Liaise with appointed engineers to ensure technical, contractual and commercial delivery is in line with the customers requirements*Responding quickly and effectively to customer contact in order to maximise selling opportunities*To understand the marketplace and to utilise this understanding when dealing with customers*Provide quotations (standard and bespoke) for MT services Show less
Corporate Sales Account Executive
Jul 2013 - Jun 2015Corporate Sales & Public Sector Sales
Jul 2010 - Jun 2015Purchase Ledger
Jan 2010 - Aug 2010

Wi-Manx Limited
Jun 2015 - Jun 2017Corporate Account ManagerMy role as Corporate Account Manager is to build and maintain strong business relationships with new and existing Wi-Manx clients. During the working day, I will meet with customers to ensure I have the best understanding of their business needs and their strategies for growth. This information helps to identify opportunities where Wi-Manx can provide Telecommuncations solutions to assist Manx businesses. Also, a key part of role is communicating with my customers with regards to new products and industry developments, if the business could benefit.Naturally, my primary job responsibility is to achieve the highest level of customer service.The Account Manager role includes involvement with many company-wide projects, so it’s important that I take responsibility for completion of tasks related to the Sales team and liaise with other departments when required (e.g. Operations, Marketing, Accounts etc.) Show less

Microgaming
Jun 2017 - May 2022Evolution of Account Management role, concentrating on strategic Casino customers and assisting management with Company Projects. Managing a portfolio of key Casino operators including strategic accounts (with bespoke integration).Assisting businesses to achieve revenue growth via performance review (KPI’s), promotional recommendations and commercial incentives.Working with various internal teams (globally) to support customer needs.Business meetings and offsite hospitality with contacts at all levels (CEOs, Directors, Managers, Tech Leads, Executives etc.) Managing a portfolio of key Poker and Bingo operators within the Network Games division.Core involvement in the launch of new Poker rooms.Frequently travelling to operator locations to hold customer meetings and hospitality.
Senior Account Manager
May 2019 - May 2022Account Manager - QuickFire
May 2018 - May 2019Account Manager - Network Games
Jun 2017 - May 2018

Games Global
May 2022 - now- Lead a small team of Senior Partnership Managers and Partnership Managers to achieve and exceed revenue target delivery across the Games Global customer base- Set personal and team KPIs to deliver performance against- Understand commercial implications when entering into complex commercial negotiations and consider 'ROI at all times- Establish operational objectives/plans for the team to ensure best practice customer management on a day-to-day basis- Provide support to the Head of Partnerships through management of projects, team training and helping the team align with strategic direction- Hold strong internal relationships (cross departments) and external relationships (key customer contacts) Show less
Team Manager (Innovation Sales)
Apr 2024 - nowPartnership Team Manager
Aug 2022 - Apr 2024Senior Partnership Manager
May 2022 - Aug 2022
Licenses & Certifications

CIM Level 4 CPSP13 : Professional Sales in Practice

Nimble Sales Professional (NSP)
Feb 2015
Honors & Awards
- Awarded to Rachael CringleMT Employee Value Awards 2014 - Confident Manx Telecom Apr 2015 Each year, the Manx Telecom board runs 'Values Awards' for staff that are considered to represent 4 values - enterprising, proactive, confident and trusted. Staff are confidentially nominated by their colleagues and then the company directors decide the award winners for each value. Awards are presented at the annual staff briefings in April.
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