Elias Azar

Experience

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  Self-employed

  Jan 2017 - Jun 2020

  Private Tutor

  -Private lessons in mathematics and physics for complementary and secondary classes.-Teaching hours were 20 to 30 hours per week

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  GlobalCom Holding s.a.l

  Dec 2020 - Jul 2022

  Technical Support Professional (IDM/Cyberia/Cablevision) at ITG holding

  DSL, VDSL, Fiber, LTE/4G and MW links troubleshooting.Modems, routers and IPTV.Handling SOHO troubleshoot.System troubleshooting Emails, Domains, VPN , Cpanel, DNS.Microsoft Dynamics CRM, Emerald System, Jitsi multiplatform voice, video conferencing and instant messaging.Satellites, receivers, installations and dish setup troubleshooting.Team work.Strong communication with customers.handling customer care calls. Maintain professional level even under pressure.

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  CCI (ICT Innovations)

  Aug 2022 - Nov 2022

  Microsoft Presales Executive Consultant

  Develop licensing Solutions based on customer specific requirementsPrepare quotes for Microsoft agreementsRespond to tenders and bidsProcess orders through various tools and through distributorsFollow up on placing orders with suppliers and manage order fulfilment processOpen support cases with Microsoft (internal and customer related)Prepare purchase orders / Create Items / General reports (Navision)Provide Pre-Sales support to account managersHandle Back office jobs related to Microsoft agreementsMeet with customers to discuss licensing requirementsCommunicate the role and value of the proposed licensing solutionStay up to date with Microsoft technologies and licensing schemes عرض أقل

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  Acair Insurance

  Nov 2022 - now

  Technology Advisor

  As a Technology Advisor at a brokerage firm, my role is to provide expert guidance on technology solutions and strategies to drive operational efficiency and growth. I work closely with business leaders to align technology initiatives with overall business objectives. By evaluating and implementing cutting-edge technologies, I optimize client services and enhance customer experiences.I lead digital transformation initiatives, identifying opportunities for automation, process improvement, and digitization to streamline operations and reduce costs. I assess technology platforms, tools, and vendors, ensuring their compatibility and scalability within the brokerage firm's requirements. عرض أقل

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  Ammin Holding LTD

  Dec 2022 - now

  Chief Operations Officer

  Managing Ammin Global LTD, Cyprus.Managing Ammin Global SAL, Lebanon.AMMIN is an E-Insurance Platform (IOS, Android and Web) that allows the insured to buy his insurance policies from any insurance company listed on the Platform through a preferred licensed broker with a unique user experience.As COO of Ammin platform, playing a critical role in managing various aspects of the company's operations. I collaborate closely with the development team, providing guidance, coordination, and approval for updates, changes, and new features on our platform, including both the app and website.In addition to the development team, I work in coordination with our marketing department, overseeing our social media strategy and collaborating with a graphic designer to create compelling content that promotes our brand and engages our target audience.As part of my responsibilities, I manage the accounting function with the support of an accounting employee, overseeing financial reporting, budget management, and ensuring compliance with financial regulations.Moreover, I lead and manage an operations team that handles customer support and other operational aspects of the company. This includes ensuring excellent customer service, managing processes and workflows, and maintaining operational efficiency. عرض أقل