Eileen Cabe

Experience

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  Prudential Financial

  Nov 1984 - Nov 2002

  Senior Systems Analyst - Development Specialist

  Senior Systems Analyst Project Manager for several of Prudential Self Service and Human Resource applications. Highly respected member of the department quality management team ultimately charged with defining the procedures and standards for all projects.Senior Systems SpecialistDesigned, pioneered and developed an audit control application for monitoring and auditing system access requests to Prudential Financials Human Resources (PSOFT) that contained personal and salary information for 50,000+ employees. Oversaw a team of project managers and developers monitoring mission-critical batch processes related to Prudential's Demutualization efforts with a zero tolerance policy. Ensured the accuracy of batch output processing within the expected deadlines.◆ Design, unit testing, quality assurance, application demos to users and executives, training and documentation of app functionality.◆ Multi-tiered application utilizing PC and mainframe technologies including Lotus Notes, Notrix, MDI Gateway, CICS, COBOL II, and DB2. Personally developed the Lotus Notes and Notrix components of the project.Senior Systems Specialist Monitored production systems, system and database administration, implementation of maintenance releases, and responded to customer inquiries and requests. Designed, developed and supported production Lotus Notes databases for the Batch Output Services System (BOSS).Programming AnalystResponsible for enterprise-wide production support of SQL/DS that included the testing of new releases, and fixes to SQL/DS components and implementation. Coached and trained a team to handle large group insurance clients with an employee base ranging from 5,000 to 25,000 that included the loading of client eligibility and annual enrollment information into eligibility systems. Programmed and prioritized COBOL II and SAS programs to support group insurance clients and marketing staff which included Ad-Hoc reporting, and loading eligibility and data analysis. Show less

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  United Healthcare

  Apr 2003 - now

  Director Of Software Development

  Value Delivery:◆ During my time at UHC I eliminated manual testing with an automation solution that resulted in $952K in savings on an annual basis.◆ I guided, directed, and transformed the team into a high performing truly Agile structure resulting in a 75% increase to speed to delivery. ◆ I was able to successfully transition 10 high-dollar contractors to employee resources resulting in an annual savings of $2.5M. ◆ See promotions below:Director, Software Engineering Responsible for working through the Agile methodology including engaging closely with the business product owners through the delivery of user stories, backlog refinement, and delivering software that meets the most critical business needs. In charge of IVR delivery management. Directed three dysfunctional scrum teams that were not productive and turned the team around by evaluating technology, process, and tools formulating an action plan which resulted in faster delivery and zero leaked defects into production.Director, Quality AssuranceDirected a global team of technical quality assurance professionals dedicated to interactive voice response applications (IVR). Evaluated and implemented new tools and techniques. Accountable for workforce transformation in both the transition from Waterfall to Agile and including necessary steps to ensure the team had appropriate skills to support the Agile methodology.Director, Quality Program ManagementSupervised a team of project managers responsible for defining and executing quality improvement plans for large complex capital programs. Owned and operated a quality center of excellence framework that included oversight of the initiatives that utilized the framework.Director, Quality Program ManagementManaged an Enterprise Technology Program Management Office driving technology transformation across the company footprint.Earlier job roles:◆ Manager, Sr. Application Project Manager ◆ Manager, Sr. Systems Analyst◆ Manager, IS Quality Assurance Show less