Kanan Madhu

Experience

• 

  Grafix Media

  Sept 1996 - Mar 1997

  Graphic Designer
• 

  Sarita's

  May 1997 - Jan 1998

  Fashion Designer
• 

  Metro Exports

  Mar 1998 - Aug 1998

  Fashion Designer
• 

  Kanan's Creation Boutique

  Aug 1998 - Apr 2001

  Founder and Owner

  - Founded and operated Kanan’s Creation boutique, supplying in-house manufactured clothing to various outlets in Bangalore.- Managed outfit design, fabric selection, and design aesthetics, including embroidery, stitching, and finishing.- Cultivated relationships with retail outlets for orders and built a loyal customer base.- Oversaw the entire garment design process from conceptualization to finalization, ensuring quality and customer satisfaction.

• 

  Reva Electric Car Co

  May 2002 - May 2003

  Marketing Executive

  - Worked as Sales Executive at REVA, selling the first Electric Cars in India.- Managed walk-in customers and handled email inquiries, contributing to lead generation.- Built a strong clientele base through proactive telemarketing efforts.- Maintained monthly accounts, ensuring accurate financial records.- Achieved sales of more than 30 cars during the tenure, demonstrating strong sales performance and contribution to revenue generation.

• 

  Channel 7

  Jan 2004 - Feb 2006

  Showroom Manager

  - Led day-to-day operations at Channel 7 Computers, ensuring efficiency and customer satisfaction.- Managed sales team to drive smooth processes and achieve sales targets.- Implemented inventory management strategies, resulting in a 15% reduction in stock shortages.- Proactively engaged prospective clients, expanding customer base by 20% within one year.- Nurtured existing accounts, maximizing profitability and fostering business growth.- Maintained relationships with dealers, negotiating bulk purchases for cost savings.- Prepared tenders and quotations, contributing to successful RFP submissions. Show less

• 

  The Art of Living

  Jan 2012 - now

  Coordinated and managed Meditation & Happiness Program workshops in the Greater Seattle area for The Art of Living Foundation. Oversaw inquiries, managed calendars, and facilitated meetings, including Board meetings. - Created presentations and documents, and provided logistical support for events. - Managed travel arrangements and assisted in budgeting and accounting. Introduced and organized the "Pulse Assessment Camp," attracting approximately 50 active customers within three months, showcasing strong program management and successful implementation of initiatives. Show less

  • Program Manager

    Oct 2024 - now

  • Teacher

    Aug 2019 - now

  • Meditator Instructor

    May 2001 - now

  • Program Coordinator

    Jan 2012 - Sept 2024
• 

  Microsoft

  Jul 2016 - Jun 2017

  Front Desk

  Proficiently managed customer concerns and complaints, demonstrating strong conflict resolution skills. Scheduled conference room bookings, guided visitors, and triaged customer requests efficiently. Adapted to high-volume environments, ensuring customer satisfaction. Issued cards and badges, handled mail, and maintained reception areas. Excelled in both independent and collaborative tasks. Managed meeting room calendars, performed data entry and word processing, and maintained excellent customer service standards with a friendly demeanor. Show less

• 

  Philips

  Dec 2017 - Dec 2017

  Administrative Assistant

  Led fleet inventory validation for audit purposes, overseeing 4500+ leased cars. Utilized Microsoft Excel and digital vehicle lease agreements to compile and sort agreements, update baseline inventory, and validate employee assignments. Delivered comprehensive inventory reports, ensuring accuracy and compliance.

• 

  BricksFolios Real Estate Solutions

  Jul 2020 - May 2024

  Operations Manager

  I lead efforts with the Marketing team to develop content and listings essential for executing the project's go-to-market strategy. As the central point of contact, I managed communication and coordination with clients, renters, contractors, marketing personnel, and transaction coordinators, ensuring detailed attention to every aspect of the project management and successful completion.• Lead operations management for real estate leasing division, driving strategic planning, and overseeing sales and marketing efforts.• Proficiently utilizing CRM systems such as Follow Up Boss and other platforms for client relationship management and follow-up.• Achieved closure of 300 leasing transactions and successfully onboarded 75+ new clients.• Managed rental applications, overseeing the collection process and conducting thorough screenings to ensure the selection of qualified tenants.• Efficiently handled multiple lease agreements simultaneously, ensuring smooth operations and timely execution.• Implemented initiatives to optimize operational efficiency and enhance customer service, resulting in improved satisfaction and retention rates.• Conducted analysis of comparable rental rates, devising strategic approaches while collaborating closely with property owners. Show less