Afua Agyekum, PMP

Experience

• 

  Capital One

  Jan 2011 - now

  Collaborate with the Strategy Director to establish a new Strategy Organization, developing its vision, objectives, and a scalable framework for consistent long-term tech strategy. Created a Tech Strategy Learning series to enhance strategic skills for senior leaders, and serve as a Communications Liaison for the Innovation Organization to promote activities and coordinate roadmaps. Managed third-party labor for strategy projects and conduct maturity assessments to set objectives and improve organizational effectiveness. Show less I supported the Chief of Staff and MVP in driving tech strategy for a 350+ person organization, facilitating key initiatives across four divisions and 10 business lines. I led efforts during an Agile job family transition, developed processes for business continuity, and helped save ~$7 million through director training and software capital reconciliation. I also created an Accountable Executive Framework for 25 strategic initiatives and supported the merger of HR and Corporate Tech, managing change, communication, and reorganization. Additionally, I contributed to the successful implementation of a hybrid work model for 350 associates. Show less As an Agile Delivery Lead for three teams, I facilitated Agile ceremonies, including SAFe Inspect and Adapt activities, while driving communication, organization, and transparency. I led the adoption of Agile methodologies (Scrum/Kanban) within the HR organization, ensuring predictability and quality IT product delivery. By identifying and mitigating impediments, I enabled teams to stay focused and adaptable. I also coached Agile team members, fostered an Agile culture through training, and mentored new Agile Delivery Leads, creating an onboarding checklist to ensure smooth transitions. Show less I led the customer-facing Communication Review Process with Compliance, Legal, Risk, and Brand, ensuring communications met regulatory standards and customer needs while improving efficiency, reducing letter creation time by two weeks, and achieving 100% first-pass yield. I also managed Change Control across ~800 changes, 60 sub-processes, 5 products, and 20 platforms, ensuring seamless execution with Operations, Business, and Risk leaders. Additionally, I facilitated weekly Senior & Executive Leadership Reviews to assess communications, calls, and decisions, mitigating the risk of ungoverned changes before implementation. Show less

  • Tech Strategy and Innovation Program Manager

    Jan 2024 - now

  • Tech Strategy Project Manager

    Nov 2022 - Jan 2024

  • Deputy Chief Of Staff

    Jun 2022 - Nov 2022

  • Senior Agile Delivery Lead

    Jan 2019 - Jun 2022

  • Project Manager Scrum Master

    Aug 2016 - Jan 2019

  • Process Manager

    Jan 2011 - Aug 2016
• 

  All Poured Out

  Jan 2019 - now

  Founder