Thirumurugan P

Experience

• 

  BGR Energy systems limited

  Aug 2009 - Sept 2010

  Engineer - Projects
• 

  IIM Mumbai

  Aug 2011 - Apr 2013

  Student Placement Co-ordinator(PAPCO)
• 

  Cummins

  Apr 2012 - May 2012

  Productivity improvement in plant operations - DIMAC
• 

  Cummins Inc.

  May 2013 - May 2016

  • Sourcing Manager - Electronics

    Apr 2015 - May 2016

  • Project Manager - New Product Development

    May 2013 - Mar 2015
• 

  Capgemini

  May 2016 - Dec 2017

  Consultant - Demand and Supply planning
• 

  Vestas

  Jan 2018 - Nov 2019

  SIOP Manager
• 

  Flipkart

  Nov 2019 - now

  -Heading the Supply planning and Operations for Appliances Business Unit.-Perfect selection and product capability enablement for scaling small home appliances in Qcom supply chain(Minutes).-Driving strategic initiatives and capability development for D0 - Delivery and Installation for Large Appliances across Metros.-Strategic warehouse expansion to offer superior speed(D1/D2/D4) and delivery across Pan India.-Scale product exchange capability with 3X growth while maintaining PnL neutrality for premiumization and upgrade segment.-Revamped returns process ensuring appropriate checks are in place to ensure genuine customer concerns are addressed while reducing false positives.-Industry 1st launch of Authorized Service Center(ASC) scaleup across all Major market brands and integration of seamless information flow.-Drive horizontal initiatives which are critical levers for profitability and bottom-line revenue generation.-Expand VMI(Alphalites) model to cater for flex space expansion for seasonality and festive period.-New capability launch and scaleup - e.g : JIT which helps expand the selection without affecting DOH and working capital.-Enabling capabilities which will enhance customer experience for Market place sellers(Speed, CX, Returns, Prexo, Etc.,) Show less -Improved Customer Experience by managing Reliability, EOB, Speed & other key metrics of supply Chain.-Drove monthly S&OP with operations, supply planning for capacity and manpower planning.-Led new warehouse onboarding and scaleup to cater for YoY incremental demand within agreed timelines.-Drove new product capabilities for structural solves to improve performance - Dynamic PL, PBDH, Smart IRT.-Created playbook to tackle various issues(internal / external) with defined actionable and RACI to ensure smoother operations.-Responsible to handle any disruption in operations(Tech, IR, F&I or External), plan recovery and execute with minimal CPD impact.-Established processes and rolled out PRD’s to improve NCOB metrics(such as IWIT, RC, etc.,).-Led Vol and U2S End to End orchestration(FC-MH-LM) to maximize productivity and throughput.-SCM readiness check & driving E2E operations during Big Sale events in Non Large Supply chain.-Business Continuity Planning & management to deal with external headwinds.-Managed CX communications in the event of delays, re-promise to customers & Service Recovery. Show less

  • Head - SCM & Ops, Experience and Cost of Doing Business

    Jun 2021 - now

  • Control Tower Planning - Fulfilment centers

    Nov 2019 - Jun 2021