Ritika Choudhary

Experience

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  Star Touch India Pvt. Ltd.

  May 2007 - Oct 2010

  Customer Service Executive

   Responsible to make the calls to the customers Generating database through various avenues like cold-calling, referrals, online searches etc. and converting them into opportunities Preparing daily, weekly and monthly MIS of leads generated and follow ups done Understanding the requirement of the customer.  Responsible for Achieving given Targets  Generating new customers and leads from telesales.  Following with the customers regards to their issues after sale.  Ensuring that the targets set are achieved on a month to month basis.  Maintain regular contact with possible future follow-ups Set up sales plan in order to archive sales target required by the company, detailing sales action plan to ensure that the targets will be achievedon a monthly Motivate and inspire team members ( Sales Co-ordinator's) towards efficient work and meeting the company's targets. Also set up individual and team goals and accomplish them by facilitating team work. Convert the lead into sales and forward to the concern team for further discussion. Show less

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  K Cube Communications Pvt Ltd

  May 2011 - Dec 2016

  Telesales Executive

   Responsible to make the call to the customers and give them the required information about product ,services and to call the customers who has uploaded their detail on website to Purchase. proactively identify client needs and offer solutions as well as build rapport and effectively communicate  Promoting & updating existing customers about various companys products.  Query Resolution of the existing customers.  Achieve own independent targets.  Attending team meeting and sharing best practice with colleagues.  Understanding customer requirements and presenting appropriate solutions Reviewing & upgrading performance, aiming to meet or exceed targets.  Gaining a clear understanding of customer's investment requirements.  Achieving sales targets through acquisition of new clients and growing business from existing clients. Building and managing strong relationships with customers.  Finding out what information, products or services the customer requires to meet his/her needs, providing , clear, accurate and relevant information. Build customers interest in the services and products offered by the company Show less

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  BRANDEMERGE MARKETING AND ADVERTISING SOLUTIONS

  Oct 2020 - now

  Founder and Chief Executive Officer

  We are a digital marketing agency and real estate marketing company This lead generation solution may include:- Digital advertising (Google ads, Facebook/Instagram ads,Twitter ,LinkedIn , Pinterest ,Bings ads)- Email marketing- SMS marketing - Appointment setting/follow up via phone call, email and text message