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C.T. Ware, MSCS

C.T. Ware, MSCS

Emergency Medical Technician

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location of C.T. Ware, MSCSKingston, New York, United States

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  • Timeline

  • About me

    z/OS Technical Support Manager at IBM

  • Education

    • Clarkson University

      1999 - 2003
      Bachelor of Science - BS Computer Science

    • Rensselaer Polytechnic Institute

      2005 - 2009
      Master of Science - MS Computer Science

  • Experience

    • New York State

      Jan 2000 - Jan 2014
      Emergency Medical Technician

      BLS prehospital emergency care provider.

    • Clarkson University

      Aug 2000 - Jun 2003
      Unix System Administrator

      Administration of the campus network, UNIX servers, and UNIX workstations.

    • IBM

      May 2001 - Aug 2001
      Unix Support

    • IBM

      Jul 2003 - now

      The z/OS support team provides 24x7 support for IBM customers who report issues with the z Operating System (z/OS). Some cases of the Q/A variety leverage our knowledge and skills to provide quick error-free solutions to customer questions. Other cases of the defect variety allow us to engage directly with the customer to collect documentation of the error (z/OS system dumps and traces) and perform component level debug down to the failing line of code.

      • Technical Support Manager

        Jul 2024 - now

      • Advisory Software Engineer

        Jul 2003 - Jul 2024

    • Belleayre Mountain Ski Center

      Dec 2003 - Dec 2022
      Senior Alpine Ski Patroller

      Assisted in the overall management of skiing trails and the base area. Responsibilities included patrolling the ski area, ensuring that guests were behaving responsibly, and providing first aid, rescue and transport to those who need help.

    • Spring Lake Fire Company No. 1

      Jan 2010 - Jan 2016
      Fire Lieutenant

      Interior Firefighter, EMT. Responded to medical emergencies, hazardous materials incidents, rescue, and other calls.

    • Distinguished Programs

      Jan 2011 - Jan 2013
      Server and Deskside systems support

    • Photography by C.T. Ware

      Jan 2012 - now
      Owner/Photographer

  • Licenses & Certifications

  • Volunteer Experience

    • Leader (various), including Cubmaster, Assistant Scoutmaster, Merit Badge Counselor

      Issued by Boy Scouts of America on Jan 2012
      Boy Scouts of AmericaAssociated with C.T. Ware, MSCS

    • Firefighter

      Issued by Spring Lake Fire Department, Town of Ulster on Jan 2010
      Spring Lake Fire Department, Town of UlsterAssociated with C.T. Ware, MSCS

    • Senior Alpine Patroller

      Issued by National Ski Patrol on Dec 2003
      National Ski PatrolAssociated with C.T. Ware, MSCS

    • Parent Association Marking Committee Chairman - St. Joseph School

      Issued by Archdiocese of New York on Jan 2011
      Archdiocese of New YorkAssociated with C.T. Ware, MSCS