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PRALAY MANDAL

Service Engineer

1000 followers

Kolkata, West Bengal, India

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Timeline
About me
Practical & Versatile Engineer with experience in HEMM Services
Education
- APC Roy Polytechnic, Jadavpur, Kolkata
  2014 - 2017
  Diploma electrical engineering
- Suresh Gyan Vihar University
  2020 - 2023
  Bachelor of Business Administration - BBA Business Administration and Management, General
Experience
- Epiroc Mining India Limited
  Jul 2017 - Jun 2020
  Service Engineer
  Working in Atlas copco underground mine truck (Epiroc Mining India Limited) MT65, MT 5020, MT 6020, MT 436B.Working in Boomer 282-Maintenance and troubleshooting of Mine Trucks. -Responsible for preventive maintenance.- Responsible for condition monitoring (oil sampling and filter cutting & Atlas Copco Certiq tool).-Responsible for major repair work (assembly and disassembly).- Responsible for achieving set targets towards parts and service.- Responsible for total customer satisfaction.- Electrical & Hydraulic troubleshooting- Responsible for Safety, Health.-Managing the team under me. Show less
- Epiroc
  Jul 2017 - Jun 2020
  - Service Engineer
    Jul 2017 - Jun 2020
  - Service Engineer
    Jul 2017 - Jun 2020
- Deeprock TMS pvt ltd
  Jul 2020 - Sept 2021
  Senior Engineer
  1. Technical support to all site P&M team & workshop team2. Spare parts planningProduct: Boomer L2D, Boomer 352.
- Sandvik Mining and Rock Technology
  Sept 2021 - now
  Service Engineer
  1. Technical support of Surface Drills (DC122R & Dino DC400R)2. Responsible for own & customer safety.3. Promoting OEM spare parts
Licenses & Certifications
- Service Level 1
  Atlas Copco
  Dec 2017
- Service Level 2
  Atlas Copco
  Apr 2018

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