Felipe Carlota

Experience

• 

  TOTVS

  Jul 2012 - Sept 2016

  During this role, I completed an internship as a Systems Analyst using the ERP Protheus. I passed the selection process and worked as a Junior Implementation Analyst for 3 months. Following my internship, I continued as a Junior Systems Analyst, addressing client tickets, fixing system issues, and installing updates.Key Responsibilities:- Customer Support: Opening, Tracking, and Resolving Tickets;- Requirements Gathering with Clients;- Developing Solutions Based on Gathered Requirements;- Testing Customized Applications Developed for Clients;- Documenting Customized Development for Clients;- Training Clients on Customized Routines; Show less

  • Junior Systems Analyst

    Oct 2015 - Sept 2016

  • Administrative Assistant

    Jul 2012 - Sept 2015
• 

  Prefeitura Municipal de Cuiabá

  Mar 2018 - Dec 2018

  Web Developer specializing in HTML, CSS, JS, and Bootstrap in the Systems Department of the Technology and IT Directorate. Technical Support - Call Center, Computer Maintenance, and Infrastructure.

  • Front-end Developer

    Aug 2018 - Dec 2018

  • IT Support Technician

    Mar 2018 - Aug 2018
• 

  Odeon Informatica

  Jul 2019 - Dec 2019

  Systems Analyst

  - Opening, Tracking, and Resolving Tickets - Customer Support;- Requirements Gathering for Implementing a Custom Routine for Pinpad File Reading in the System;- Testing the Custom Routine;- Identifying Improvements for the Custom Routine;- Client Training on the Custom Routine;

• 

  Nuvem Tecnologia

  Dec 2019 - Aug 2020

  Customer Support

  Tracking and Resolving Tickets

• 

  Freelance

  Aug 2020 - now

  Full Stack Developer
• 

  Nuvem Tecnologia

  Jan 2021 - Jul 2024

  - Web Application Development;- Creating Unit Tests;- Testing Web Applications;- Web Application Documentation; - Technical Support - Level 3 (ou N3);- Front-end: Front-end Software Development;- Back-end: Back-end Software Development;- Web & Mobile Application Testing;

  • Full-stack Developer

    Jan 2024 - Jul 2024

  • Full-stack Developer Jr

    Jan 2021 - Jan 2024
• 

  Fitinsur

  Dec 2024 - now

  Full-stack Developer

  - Full-stack development;- System module testing in the bug-busting process.