Daryl Kurt Norial

Experience

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  Shangri-La Hotels and Resorts

  Mar 2010 - Apr 2010

  Banquet Steward

  Banquet Server

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  Crowne Plaza Changi Airport

  Dec 2010 - Jun 2011

  Management Trainee

  >Guest Relations Officer>Cocierge/Club Lounge executive>F&B Assistant team leader.

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  Cebu Pacific Air

  Jul 2011 - Aug 2012

  Flight Crew

  >Carrying out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on board>Welcoming passengers on board and directing them to their seats,informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away>Checking all seat belts and galleys are secure prior to take-off>Making announcements on behalf of the pilot and answering questions during the flight>Serving meals and refreshments>Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination>Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations>Giving first aid where necessary>Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board>Completing paperwork, including writing a flight report. Show less

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  McDonald's

  Aug 2012 - Sept 2013

  Store Manager

  >Manage and sustaining Product quality, Equipment cleanliness.>Developing and implementing Strategic and Policy Plan>Set Level goals, action plans and operations.

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  The Lo & Behold Group

  Oct 2013 - Jun 2016

  Guest Relations Executive

  The Black Swan Singapore>Administer all food and beverage services for the restaurant.>Facilitate Training for new employees.>Provide guest with awesome experience and good service.>Inspected facility and maintained cleanliness at all times.

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  Google Asia Pacific Headquarters

  Jul 2016 - Jul 2017

  Food And Beverage Supervisor

  >Manage and oversee the food service operations of cafeteria, lead and supervise team >Administer staff record, submit report to immediate manager.>Accountable for food cost and order management, menu planning as well as development and creation of new products needs.>Responsible for running and supervision of food preparation to ensure that food quality standards are met and delivered to clients.>Ensure that operations team adhere to sanitation, food safety and hygiene standards.>Schedule Roster and ad hoc responsibilities.Perform functions and Event Set up. Show less

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  Slake Private Limited

  Aug 2017 - Aug 2019

  Restaurant Manager

  >Managed Daily restaurant operations-resource planning, business costs and manpower.>Adopt new concepts and productive business formats to boost efficiency and enhance customers' dining experiences. Handle customers' complaints professionally and promptly.>Conduct appraisal on the staff performances and provide regular feedback improvement.>Evaluate and select the right suppliers to meet or exceed regulatory standards,drive customer demand and build a strong brand reputation of quality products. Show less

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  Jam at Siri House

  Jan 2019 - Apr 2020

  General Manager Operations
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  Pru Life UK

  Oct 2020 - Jul 2021

  Financial Advisor
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  John Hancock

  May 2021 - now

  Financial Services Representative