Edoardo Dal Canto

Edoardo dal canto

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location of Edoardo Dal CantoMilan, Lombardy, Italy
Phone number of Edoardo Dal Canto+91 xxxx xxxxx
Followers of Edoardo Dal Canto756 followers
  • Timeline

    May 2019 - Jan 2023

    Customer Insight CRM Associate

    Loro Piana
    Milano, Italia
    Current Company
    Jan 2023 - now

    EMEA Customer Experience Manager

    FERRAGAMO
  • About me

    CRM Manager presso FERRAGAMO

  • Education

    • Liceo classico "andrea da pontedera"

      2009 - 2014
      Maturitá classica
    • Università bocconi

      2017 - 2019
      Msc in management
    • Universidad carlos iii de madrid

      2016 - 2016
      Exchange student business/managerial economics
    • Università bocconi

      2014 - 2017
      Economia aziendale e gestione delle imprese
  • Experience

    • Loro piana

      May 2019 - Jan 2023

      - Assisting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers;- Understanding the customer behaviours and supporting all the activities focusing in creating loyalty;- Management of the daily operation regarding data quality, using SAP, ROL, Qlik, BO, BI, SAS, website;- Supporting CRM Manager on: Comprehension of the clients and the business, Development of the marketing tools connected with CRM activities, Budget tracking

      • Customer Insight CRM Associate

        Jun 2021 - Jan 2023
      • Marketing CRM Specialist

        Nov 2019 - Jun 2021
      • Marketing Intern CRM

        May 2019 - Nov 2019
    • Ferragamo

      Jan 2023 - now
      Emea customer experience manager
  • Licenses & Certifications

    • Certificación de calificación dele nivel b2

      Instituto cervantes
      May 2018
      View certificate certificate
    • Ielts (international english language testing system)

      British council
    • Kaplan advanced intensive english - certificate of achievement

      Kaplan international english
      Aug 2018
    • Certificato ecdl

      Ecdl / icdl certification
      Feb 2015
    • Bec higher

      Cambridge assessment
      Mar 2019