Justine Leach

Justine Leach

General Manager

Followers of Justine Leach2000 followers
location of Justine LeachLos Angeles Metropolitan Area

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  • Timeline

  • About me

    UX Strategy Lead at Esri 🌍 | Creative Lab, UX/UI Marketing

  • Education

    • CareerFoundry

      -
      UX Design, UI & Voice User Interface (VUI)

      Completing over 600 hours in an intensive UX training program, specializing in methodology that includes user research, user journeys, user personas, testing, information architecture, and visual design fundamentals.

    • University of Southern California

      -
      Master's degree Secondary Education and Teaching
    • UC Santa Barbara

      -
      Bachelor's degree Sociology and English

      Activities and Societies: Phi Alpha Delta, Dean's Honors

  • Experience

    • Kumon North America, Inc.

      Aug 2009 - Oct 2012
      General Manager
    • Nobel Learning Academy

      Oct 2012 - Jun 2015
      Co-Administrator

      • Created an orientation system that scheduled and monitored new students with their onboarding and communication between staff and families, which allowed for rapid diagnostic testing and placement in the program which increased enrollment from 10 to 145 students within the first 6 months.• Streamlined the recording system of students’ academic progress, which solidified feedback communication between families and staff regarding student results, improved lesson planning techniques, and boosted staff work performance while decreasing payroll costs by 15%.• Designed the tuition collection for clients and admin to keep track of scheduled payments and services. Show less

    • Alliance College-Ready Public Schools

      Jul 2015 - Jun 2021
      English Teacher

      Positions: ELA Department Chair (2020-2021); Co-Lead Culture & Equity Committee (2020-2021); 8th-grade Lead Teacher (2018-2020); School-Site Council (2015-2017)• Created student-centered differentiated lesson plans, assignments, and assessments in a blended-learning environment which resulted in exceeding targeted EOY student proficiency goals from 21% to 63%.• Redesigned the department method of gathering data from assessment testing by implementing multiple modalities for students to assess which led to an increase of 30% completion rates, 20% proficiency growth, and adoption of methods in fellow departments.• Collaborated and led weekly Professional Developments with the ELA department and Grade-level to review and improve existing curriculums, identify student-learning needs, and ensure alignment with data-driven summative assessments. Show less

    • Justinehsleach.com

      Jun 2021 - Jan 2022
      UX Researcher & Designer, Education Consultant

      • Redesigned client websites to increase traffic and improve overall user experience and user interface design• Conducted UX audits and workshops with clients to align on business goals, target personas, site structures, and brand directions• Performed iterations from weekly check-ins with business owners and rounds of user testings with current clients.• Audit current learning systems in a secondary learning environment, and implement redesigned methodologies to improve learner outcomes Show less

    • Climate Mind

      Jul 2021 - Nov 2021
      UX Researcher

      • Analyzed qualitative data synthesized from usability testing and contributed to the improvement of user experience with the new inclusion of peer-to-peer conversation frameworks and improved copy to reduce cognitive load. • Recruited and screened users for remote-moderated usability testing of high-fidelity prototype, completed rainbow sheet of findings with UX Research team, and conducted heuristic analysis for stakeholders and UX Lead. • Collaborated with an international UX research team, UX Lead, UI Lead, and Project President. Show less

    • Inner City Law Center

      Aug 2021 - Dec 2021
      UX Designer

      • Redesigning website to create cohesion and merging of Homeful LA's and ICLC's two websites and social media presence• Analyzed and presented qualitative and quantitative data gathered from user surveys and card sorting in order to best optimize the restructured information architecture, user flows, and improved copy.• Holding biweekly updates meetings with Special Projects Manager and interns to help train them on maintaining the website, integrating elements, and updating pages. Show less

    • African Marine Mammal Conservation Organization (AMMCO)

      Aug 2021 - Dec 2021
      UX Researcher, UX Designer

      • Coordinated and led user research and user interviews to collect and synthesize generative and evaluative data for stakeholder presentations and devs handoff. Other research duties included: competitive analysis, affinity mapping, user interviews, usability testing with lo-fi prototype• Organized and streamlined team's research repository and UX/UI designs into GitLab for accessible onboarding with new team members• Performed website and mobile audits to improve existing user flows for primary user personas.• Collaborated with an international team of UX/UI designers, product manager, and software developers with weekly stand-ups. Show less

    • Esri

      Dec 2021 - now

      • Cross-team collaborated with the strategy and launch of a new digital events platform and ensured the smooth rollout of Esri’s first hybrid conference.• Developed a series of workshops and hands-on training for 70 team members spanning 6 teams for change management of Sketch to Figma that is now incorporated into the UX/UI team onboarding for new hires. • Designed and launched Esri’s User Research and Testing site that streamlined participant enrollment for Esri’s research team.• Redesigned new navigation structure and repeatable CTA container and currently facilitating the implementation rollout across Esri’s Products ecosystem.• Leads the Creative Lab’s UX internships over the course of 12 weeks where interns present final case studies spanning research, design, and implementation across Events, Products, Industries, and E-Commerce. Show less

      • UX Strategy Lead

        Jun 2023 - now
      • Senior UX Designer

        Oct 2022 - Jun 2023
      • UX Designer

        Dec 2021 - Oct 2022
  • Licenses & Certifications

    • California Teaching Credential - English

      California Commission on Teacher Credentialing
      Jun 2015
    • UX Certificate

      Nielsen Norman Group
      Oct 2024
      View certificate certificate
    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Oct 2022
    • UX Design, UI Design & Voice User Interface (VUI) Design

      CareerFoundry
      Apr 2021
    • CSET: English

      California Commission on Teacher Credentialing
      May 2014
    • Human-Computer Interaction (HCI)

      The Interaction Design Foundation
      Jun 2021
    • Advanced Placement (AP) - English Language & Composition

      UCLA Extension
      Jul 2020
    • Data-Driven Design: Quantitative Research for UX

      The Interaction Design Foundation
      Jun 2021
    • CBEST

      California Commission on Teacher Credentialing
      Aug 2010
  • Honors & Awards

    • Awarded to Justine Leach
      First Place in Hack4Equity: Maternal Health Hackathon Maternal Hack4Equity Sep 2021 Won first place in a virtual hackathon to innovate solutions for Black maternal health equity in Georgia with team app "Jumana Care".Our track was specific to community-based innovations to improve Black maternal health outcomes in the state of Georgia by tackling inequities as a result of structural racism and/or social determinants of health.
    • Awarded to Justine Leach
      Teacher of the Year Alliance College-Ready Public Schools May 2019
  • Volunteer Experience

    • UX Research, UX Designer

      Issued by UX Rescue on Jul 2021
      UX RescueAssociated with Justine Leach
    • UX Researcher

      Issued by Hack for LA on Sept 2021
      Hack for LAAssociated with Justine Leach
    • UX/UI Designer

      Issued by Maternal Hack4Equity on Sept 2021
      Maternal Hack4EquityAssociated with Justine Leach
    • UX Researcher, UX/UI Designer

      Issued by Catchafire on Jul 2021
      CatchafireAssociated with Justine Leach