Deep Enrich
David Mattatall
Support Engineer
1000 followers
Clayton, North Carolina, United States
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About me
Architect of Cultural Transformation, Data-Driven Excellence, and Organic Expansion
Education
El Camino College
-
Experience
Prosum
Dec 2012 - Apr 2016Support Engineer• Level I, II, III Remote & Desk side support• Citrix Server management • AD Support• Terminal Services Support• VMware Administration• Hypver-V Administration• Kaseya• SharePoint Support• Datto & Barracuda Backup management + recovery• Windows Server• Microsoft Exchange • SonicWall• MPLS & VPN
RapidScale
Apr 2016 - nowDirector Of Support
Jan 2022 - nowSr. Manager
Jul 2021 - Jan 2022Support Manager
Feb 2020 - Jan 2022Helpdesk Supervisor
May 2017 - Feb 2020Cloud Engineer II
Apr 2016 - May 2017
Licenses & Certifications
- View certificate
Performance Management: Improving Employee Performance
LinkedInOct 2024
- View certificate
Diversity Across Generations: Supporting Workplace Inclusion
LinkedInAug 2024 - View certificate
Lean Six Sigma Foundations
LinkedInApr 2024 - View certificate
Diversity, Inclusion, and Belonging
LinkedInMay 2023 - View certificate
Building Trust
LinkedInJul 2024 - View certificate
Giving and Receiving Feedback
LinkedInJul 2024 - View certificate
Performance Management: Setting Goals and Managing Performance
LinkedInApr 2024 - View certificate
Holding Your Team Accountable
LinkedInOct 2024 - View certificate
Cultivating Cultural Competence and Inclusion
LinkedInJul 2022 - View certificate
The Crucial Perspectives of Effective Leaders
LinkedInNov 2024
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