Galih Pratama

Experience

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  PT Bank Mandiri (Persero) Tbk.

  Mar 2008 - Aug 2009

  Customer Service

  Basically we serve the banking needs of our clients. We are the front liners ! same with the other front liners, our job description was very common. But one thing that make us different with the other customer service banks is because we are "The Best Bank Service Excellence". 4 times in a row, 2008-2011.

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  PT Indofood Sukses Makmur tbk

  Aug 2009 - Nov 2010

  Area Sales & Promotion Representative

  - Maintenance Market Leadership - Brand Building: Conducted consumer promo and trade promo. Consumer Promo : Special event activity, Routine event activity, merchandising, media placement, SPG / DST. Trade Promo : Bonus and Discount program for retention and acquisition purpose. - Distribution Drive: Maintained product availability & distribution level (Wholesaler & Retailer, Modern & Traditional), Sales In (Sales To Distributor).- Goodwill

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  LG Electronics

  Nov 2010 - Nov 2012

  Supply Planning Associate

  - Forecast management - Supply planning - Order processing- Logistic management - On time delivery monitoring

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  PT HM Sampoerna Tbk

  Jan 2013 - Nov 2019

  Source of competitive advantage for Marketing Team- Brand partner of Marlboro, A Mild, U Mild, & Sampoerna Hijau- Portfolio performance tracking based on retail, consumer, and value metrics- Involved in several adhoc projects for PT HM Sampoerna portfolio, across flavor and price segments: Pricing analysis, Pricing Strategy, Product Concept, Campaign Evaluation, Total Offer Test, Retail Audit, Indonesia Consumer Tracking, Brand Equity Advisor- Together with Strat Planning team conducted Portfolio Planning Workshop to generate company vision, strategy, and initiatives for the next 3 years Show less

  • Consumer Insight and Marketing Intelligence Analyst

    Jan 2015 - Nov 2019

  • Customer Service Executive

    Jan 2013 - Dec 2014
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  Gojek

  Nov 2019 - Jul 2020

  Transport Market Intelligence Lead

  Become a source of competitive advantage for marketing, product, & design team with below detail job descriptions:- Portfolio performance tracking based on consumer metrics (i.e consumer share, brand funnel, consumer satisfaction, etc)- Conduct foundational research to generate actionable insight for marketing & product team

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  GoToko

  Sept 2020 - now

  Competition & Market Strategy Manager

  GoToko provides various benefits for warung owners in making it easier for them to shop for stock online. Through GoToko's end-to-end services, warung owners can save costs, time, and focus on shoppers to increase revenue. Thus, MSME actors not only survive but can continue to thrive, especially in this challenging pandemic era. Strong collaboration with brands as strategic partners, innovation, and technology support in the Gojek ecosystem will equip GoToko to provide warung owners with access to various products at competitive prices in a transparent manner. Show less