Victoria Jenkins

Experience

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  Clarksville Dental Center

  Jun 2005 - Feb 2006

  Receptionist

  -• Answer telephone, screen and direct calls• Provide information to callers upon resquest• Greet client and check them in. • Ensure knowledge of staff movements in and out of organization. • General adminstration• Clerical support. • Prepare letters and documents. • Receive and sort out mail and deliveries• Schedule appointment and maintain appointment diary either manually or electronicallyKey Accomplishments and Contributions:➢ Checked every client out and received copay➢ Verified insurance upon enrollment.➢ Schedule dental appointment➢ Created new file for new patients and moved old records down in the basement Show less

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  Will Roger National Guard

  May 2006 - Dec 2010

  Supply Management Apprentice

  -programs to ensure compliance with regulatory guidance, policy, procedures. • Provide supply, inventory, and stockpile management for U.S. Air Forces deployed in Iraq and Afghanistan in conjunction with Operation Enduring Freedom to include storage levels and storage objectives. • Identify and classify new items under the established inventory guidelines; determine and take action to resolve problemsKey Accomplishment and Contribution:• Inventory ~ What inventory, how many and how did it effect the mission?• Prepare mobility bag for the deploying troops ~ How many and how did it effect the mission?• Helped input parts in the system ~ What system, how many and how did it effect the mission?• Made sure to separate each equipment based off of code ~ How many and how did it effect the mission? Show less

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  Hampton Inn & Suites by HILTON

  Jun 2007 - Jan 2008

  Front desk

  -• Maintain an inventory of vacancies, reservations and room assignments. Register arriving guests and assign rooms• Answer enquires regarding hotel services and registration by letter, by telephone and in person, provide Information about services available in the community and respond to guests’ complaints. • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual SystemsKey Accomplishments and Contributions:➢ Made sure that every customer had what he or she needed for the night.➢ Check in and out all guest➢ Made sure that billing was done correctly and if there was a problem, I made sure to fix it the best way that I can. Show less

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  Child Development Center

  Jun 2012 - Sept 2012

  Receptionist

  • Answer telephone, screen and direct calls, and take and relay messages. • Serves as the director single point of contact for GS/NAF paycheck of the CDC facility and every child enrolled. • Manages and executes the daily operation of the child development center and AFI. • Reviews everyone schedule, petty cash, new forms for children that is enrolled new in the child development center• Evaluates the available list of placement in the child development center. Evaluates medical tasks and conducts inspections utilizing checklists and/or respective AFI’s to ensure the tasks are completed and compliant. Key Accomplishments and Contributions:➢ Review all records to make sure they were properly done correctly in regards to what category they were placed➢ Became the prime leader on the medical forms to make sure that each child was receiving his/or her medication correctly according to the AFI➢ Made sure that I received all updates of employment from parent so I can update in the system➢ Whenever a child was injured, I made sure to contact via email, or phone right when the child was injured. I have even provided the parent the accident report upon pick up for signature that they were aware of the accident. ➢ Made sure that the deposit was done everyday and delivered to the FSS building every morning. ➢ Made sure that I receive payment weekly for weekly due for care on every Friday and Monday.➢ Cleared the credit card machine everyday and had everything ready for the next day for the deposit in the morning. Show less

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  Life Time Inc.

  May 2018 - May 2020

  Greet and service members in a friendly and professional manner • Attentively and promptly respond to member needs • Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account • Enter sales transactions for members, including program, service and product payments • Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments • Greets and admits members and guests into the club by scanning their membership cards and responding to messages regarding their membership account • Ensures team members greet and service members in a friendly and professional manner • Assists with supervising and assessing team members while providing constructive feedback and helping them develop excellent customer service and promotional skills • Balances cash drawer, reconciles membership accounts, and makes necessary corrections and voids Show less Life Time is currently seeking a qualified Member Services Team Member. As a Member Services Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. Proactively meet the needs of members and accurately answer questions. Responsibilities • Greet and service members in a friendly and professional manner • Attentively and promptly respond to member needs • Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account • Enter sales transactions for members, including program, service and product payments • Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments Show less Greet, acknowledge and interact with members and children in a friendly manner• Engage children in interactive activities that include story telling, organized arts and crafts, singing and games • Monitor and interact with children to maintain a safe and healthy environment with respect to other children, equipment, and surroundings• Clean and maintain the Child Center and program areas• Articulate knowledge of Kids Activities programs and services, policies and procedures• Promote Life Time Kids programs, products and services• Follow all Standard Operating Procedures within Kids Academy• Immediately report suspicious or inappropriate behaviors or abuse relating to youthKey Accomplishments and Contributions➢ Help the supervisor duty when needed.➢ when opening or closing, we help make sure everything is set up correctly➢ help check in and out kids in the child center➢ make sure that you are available to work Show less

  • Facilities Operation Supervisor

    Oct 2019 - May 2020

  • Member Service Supervisor

    Mar 2019 - Oct 2019

  • Member Services Associate

    Nov 2018 - Mar 2019

  • Kids Supervisor

    Aug 2018 - Nov 2018

  • Kids Team Member

    May 2018 - Aug 2018
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  Alorica

  May 2020 - Jan 2022

  Proactive Response Agent UPS

  Responds to requests and calls from customers related to client specific programs and products• Identifies and responds to customer’s needs based on designated procedures of account/client• Makes attempts to resolve issues and deescalate issues of irate or dissatisfied clients• Escalates calls to supervisor when necessary and appropriate• Responds to requests for assistance and/or possible processing of credit card authorizations• Tracks call related information of each call received for auditing and reporting purposes • Provides feedback reports on call issues related to downtime and/or training issues Show less

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  Patsin Trucking Inc

  Jul 2022 - Jan 2023

  Assistant Manager

  Contractor for Fedex Ground

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  Precision Solution LLC

  Apr 2023 - now

  President

  We specialized in managing organization and organizing managements.

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  FedEx Ground

  Dec 2023 - now

  • Delivered a wide variety of packages and products , including Furniture and Medication • Assured Product arrived at destination• Utilized Scanner to process and ensure timely deliveries• Assured inventory was consistently accurate• Received, unloaded and delivered packages• Adhered to Department of Transportation (DOT) regulations • Managed paperwork • Delivered a wide variety of packages and products , including Furniture and Medication • Assured Product arrived at destination• Utilized Scanner to process and ensure timely deliveries• Assured inventory was consistently accurate• Received, unloaded and delivered packages• Adhered to Department of Transportation (DOT) regulations • Managed paperwork

  • Human Resources Manager

    Jun 2022 - now

  • Delivery Driver

    Jan 2022 - now

  • Manager

    Dec 2023 - Oct 2024