Lucas Rivas

Experience

• 

  CIS GROUP LATINOAMÉRICA

  Nov 2017 - Mar 2018

  Técnico electrónico

  • Gestion de inventario de laboratorio y logísca interna.• Reparación de equipos de telecomunicaciones, incluyendo sistemas de potencia (recficadores y fuentes de energia AD/DC) y unidades de RF.• Competente en electrónica general y manejo de instrumentosde medición y calibracion.• Especializado en la reparación y mantenimiento de Unidades deRadio Remotas (RRUs),IDUs, PowerPlant Eltek y Amplificadores Satelitales.

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  Telimpianti Sa

  Mar 2018 - Jun 2018

  Técnico instalador

  -HUAWEI equipment installer and commissioning technician.- Confuguration of DWDM equipment osn9800, 8800, 1800v, IP Optical NE40x16, NE40x8. SW 9300, OLT Gpon MAT 5200, 5400, VDSL and NGN in OLT 5400.- Power and cabling deployment in shelters and exchanges of Claro, Telecom and Telefonica.

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  CYAC Ingeniería

  Jul 2018 - Dec 2019

  Técnico Instalador en Telecomunicaciones FIXED

  - Installation, commissioning and configuration of HUAWEI equipment in FIXED NETWORK. DWDM (OSN 9800, 8800,1800v), Huawei NEx Routers, Switches s9300, OLTs 5600, VDSL and ADSL.and ADSL.- Ability in configuration and acceptance of Huawei and cisco equipment.Routers, Switches, DWDM, OLTs, CORE network and IPTV Datacom.- Experience in structured cabling and physical and logical migrations of physical and logical services.physical and logical services.- Responsible for the preparation of project documentation for CAO and Engineering.for CAO and Engineering.- Active management of projects for large customers such as Telecom, Telefonica and Claro, ensuring efficient project timelines and 100% deployment.- Remote assistance to field technicians and crew coordination. Show less

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  Amdocs

  Jan 2020 - Nov 2021

  - Operation and troubleshooting of IPTV, OTT, Headend, Cloud CDN, Middleware and GPON Networks.- Ability to perform correlations between different dashboardsprobes and alarm platforms to detect, mitigate and correct and/or escalate incidents in video distribution network operations.- Analysis and study of new metrics to create an integrated monitoring system for the entire IPTV solution with NPAW video system and Telestream probe monitoring system.- Data analytics applied to customer complaints, categorization and fault logging for proactive resolutions.- Operation and fault detection in DWDM, BBIP, Fixed Access Network (PEG and OLT) transport networks.- Claims and incident management ensuring corresponding SLAs. Show less

  • VOC Engineer

    Jul 2021 - Nov 2021

  • SOC Service Assurance Engineer

    Jan 2020 - Jul 2021
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  Claro Argentina

  Nov 2021 - now

  - IPTV, OTT, Headend (SW Arista, Elemental AWS Transcoding), Cloud CDN Akamai (Edge Nodes, Parent, HPC, RR), Middleware (Sumologic monitoring and fault management, NewRealic) and GPON Networks (Olt Huawei and Nokia). - Management of ciscos/huawei switches and routers.- Management of DWDM, metroethernet, Fixed Access, Border Router services.- Middelware (AOSP operating systems y Android tv) Stb ZTE, Kaon, Huawei.- Cloud computing, creation, management and operation of VM for virtualized CDN systems (CDC, AAS).- Ability to perform correlations between different dashboards, probes and alarm platforms to detect, mitigate and correct and/or escalate incidents in video distribution network operations.- Project and deployment manager of E2E NPAW & Telestream video probes for LATAM in America Movil: monitoring system based on probes strategically located in the iptv solution. Integration to the NPAW analitycs system for fault detection and impact measurement.-Monitoring and operation with tools such as Zabbix, grafana, Kibana, Elastic search.- Scripting in Java and Python for repetitive tasks and channel matrix update in IVMS TELESTREAM system. Show less - Operation and troubleshooting of IPTV, OTT, Headend, Cloud CDN, Middleware and GPON Networks.- Ability to perform correlations between different dashboardsprobes and alarm platforms to detect, mitigate and correct and/or escalate incidents in video distribution network operations.- Analysis and study of new metrics to create an integrated monitoring system for the entire IPTV solution with NPAW video system and Telestream probe monitoring system.- Data analytics applied to customer complaints, categorization and fault logging for proactive resolutions.- Operation and fault detection in DWDM, BBIP, Fixed Access Network (PEG and OLT) transport networks.- Claims and incident management ensuring corresponding SLAs. Show less

  • Audiovisual Services Support - IPTV Engineer

    Oct 2022 - now

  • VOC Service Assurance Engineer

    Nov 2021 - Oct 2022