Karen Profumo

Experience

• 

  The Body Shop

  Jan 1991 - Jan 2000

  Store Manager

  Responsible for all inventory, payroll, accounting, and budgeting functions of 3 cosmetic stores. Managed staff of up to 60. Selected to manage international and domestic tour to promote retail products.

• 

  The Discovery Channel Store/The Nature Company

  Jan 2000 - Jan 2003

  Store Manager

  Responsible for payroll, forecasting, sales, and operations of large retail store. Recruited, trained, and supervised up to 35 staff. Promoted to Trainer in Arizona district

• 

  L'Occitane en Provence

  Jan 2003 - now

  Store Manager

  Manages store inventory, budgeting, sales, staffing, and daily operations. Develops motivational tactics for staff to meet and exceed sales goals

• 

  Bank of America Corp

  Jan 2005 - Jan 2007

  Personal Banker

  Successfully established, strengthened, and retained long-term client relationships. Consistently met and exceeded sales goals, as well as assisted clients in enhancing the profitability of their business and personal financial accounts. Received quarterly “Award of Excellence” in the first and second quarter of 2006 for highest sales, service, and performance in Bank of America’s Southern Arizona region.

• 

  Lender Bridge, LLC/First Magnus Lender Services

  Jan 2007 - Jan 2008

  Account Executive

  Designed and conducted training to use company’s financial products to clients in Southern Arizona and the entire East Coast. Performed audits on new and existing credit loan brokers to ensure compliance with all national credit bureaus

• 

  DSW Designer Shoe Warehouse, Inc.

  Jan 2008 - Jan 2010

  Assistant Operations Manager

  Oversaw daily retail activities and commercial performance while monitoring personnel scheduling, communication with suppliers, shipping and receiving, and ensuring customer and company satisfaction.