Monika Patel

Experience

• 

  Royal Brompton & Harefield NHS Foundation Trust

  Feb 2016 - Jul 2019

  Medical Secretary

  - Medical Secretary to 3 consultants - Director of Echocardiography, Lead Consultant in Adult Echocardiography and Lead Consultant in Adult Congenital Heart Disease Echocardiography.- Diary management for all consultants as required.- First point of contact for patients, GP's, external trusts etc.- Type letters for consultants as required - e.g. clinic letters, referral letters, references, misc letters etc. - Deputise for the office manager when required - book all private patient echo appointments, ensure PP echoes are correctly entered on to excel for billing, point of contact for staff sickness.- Monitor new referrals to ensure the 18 week pathway is not breached.- Ensure clinics are run efficiently - e.g. reducing/cancelling clinics if required. - Arrange venues for workshops as required. - Book Transesophageal echocardiogram under sedation procedures - PP and NHS.- Book all Private Patient stress echocardiograms. - Uploading documents on to EPR as required. - RIS, SCR, PAS, EPR and Lorenzo trained. - Arrange reimbursement of expenses for patients/staff as required.- Cover reception if required - arriving, departing patients ensure clinic outcome is correctly stated. Show less

• 

  University College London Hospitals NHS Foundation Trust

  Aug 2019 - May 2021

  Business Support Officer

  - Aim to deliver 100% completion target rate of financial tasks before each monthly deadlines- Responsible for monthly completion of NSCT data and forwarding to NHS England, an activity return concerning Metabolic High Cost Drugs- Responsible for the collation and processing of Provider to Provider data each month to ensure the completed report is forwarded to Trust finance/income Services department within the defined timescale of two working days- First point of contact for Freedom of Information (FOI) requests for the division. Forwarding requests to the appropriate parties, collating replies and returning the response to the central team within the designated timescale- To support the division to ensure patients outside of England are referred to the division with agreed prior funding approval- To ensure any questions regarding the funding status of overseas and devolved administration patients wishing to be treated in the division are dealt with in a timely manner - Responsible for dealing with commissioning queries from the Trust Contracts Department- Identify any opportunities for improving tasks and procedures within work areas and implement changes and improvement to these if required - Support in the development and management of spreadsheet workbooks, databases associated with the role- Prepare pricing requests received into the division from internal/external sources- To ensure weekly reports are circulated in a timely manner - Responsible for ensuring highly sensitive information/documentation is dealt with according to internal confidentiality procedures- Assist the Performance & Efficiency Manager on various projects within the division Show less

• 

  Barnet Council

  Jun 2021 - now

  - Lead on high-profile projects in support of the council's key strategic priorities, ensuring these are run to time, budget and high quality- Monitor and report on project progress, ensuring schedule and budgetprogress is captured and key issues are escalated in a timely manner- Provide support in financial modelling and budget preparations, ensuringbudgets are managed within agreed financial parameters through projectdelivery- Lead in project planning developing RAID (Risks, Assumptions, Decisions,Issues and Dependencies) logs to effectively track and execute successfuldelivery of projects- Identify risks from project initiation through delivery and develop mitigation plans- Oversee projects through the full lifecycle, providing advice to project andprogramme boards at specific points of the project/programme life cycle- Experienced in developing and writing business cases for project approval,identifying project objectives, estimating costs, presenting known risks toensure alignment with strategic objectives and stakeholder buy-in- Undertake research and analysis, options appraisals, assessments andevaluations to support outline and full business cases Show less - Deliver high quality business improvement projects that lead to sustainably better outcomes for residents and improved value for money for the service- Provide expertise and resource to ensure that the department’s key business improvement transformation projects are run to time, budget and a high quality - Act as a champion for innovation and continuous improvement - Develop and maintain strong project governance/programme management across the directorate to ensure all major projects are joined up and focus on the priority areas -Ensure relevant risks are appropriately identified, recorded and managed in a consistent and planned fashion in accordance with service practice and standards Show less

  • Projects Manager (Corporate)

    Jun 2023 - now

  • Improvement Consultant

    Jun 2021 - Jun 2023