Utami Azzahra

Experience

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  KILAUAN SUBANG

  Jan 2019 - Dec 2019

  Content Creator

  Kilauan Subang is yearly event which held by Urban Village, Telkom University. Focused on promoting Subang District to raise awareness from some aspects such as culture, culinary, tourism and etc. To promote Subang, we carry out several aspects, booths, games, culinary, merchandise and performances in theatrical dramas featuring sisingaan dances especially fashion show to present unique culture of Subang batik "Nanas Madu"

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  Telkom Indonesia

  Aug 2020 - Oct 2020

  Corporate Social Responsibility

  Submitting data for input from regional branches to the main branch. I was involved in the company's program in new normal kit provisions.

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  PT Guteninc Group

  May 2021 - Jul 2021

  KOL Specialist, Marketing

  Handling collaboration with KOL to increase brand awareness and managing photoshoots for catalogues. During my assistance in the KOL specialist for the company programs, our team managed to gain 40,000+ active followers in 3 months by making interactive contents on instagram.

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  Dekoruma

  Jul 2022 - Apr 2023

  Commercial Retail

  - Work as a Sales Advisor in Retail Store. - Assisting customer and offer monthly promo to attract customer for purchase Dekoruma products. - Handling customers complain.- Receive and records customer orders through phone, person also system.

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  PT Astragraphia Xprins Indonesia

  May 2023 - now

  Account Manager

  - Develop and maintain relationships with customers, and be able to resolve customer complaints- Act as the main point of contact between customers and internal teams.- Communicate and collaborate with cross-marketing departments to ensure that customer needs are met.- Prepare reports on customer handling strategies and targets- Develop a thorough understanding of customer needs and devise solutions- Negotiate contracts with customers and meet established deadlines to fulfill long-term job objectives.- Following market trends and information technology Show less