Amit Kumar

Experience

• 

  Spray Engineering Devices Limited

  Feb 2005 - now

  Team Leader Information Technology

  • Management of IT functions and all Helpdesk activities and Service improvement efforts.• Day-to-Day operations of the IT Support Team that includes assigning tasks, prioritizing work and resource management.• Leading complete IT Infra team of Production support Network & Security.• IT Procurement from Solution design, finalization, POC & vendor selection perspective.• Deliver cost-effective IT service & target maximum systems availability. • Provision of pro-active IT solutions in support of Business Process Improvements.• Ensure the security of the information systems, communication lines & IT equipment.• Implementation and Managing Business Application, Infor ERP ln FP10.• End to End Implementation and management of Office 365 exchange, Teams, One Drive.• Implementation and management of Fortigate UTM, Fortinet EMS and endpoint security, Forti Manager. • Implementation and management of AWS cloud infra.• Procedures & Planning of all IT Backup & Business Continuity Planning.• Design, develop, implement and coordinate systems, policies and procedures.• Vendor relationship management across server & network infrastructure• All internal & external audits related to roles handled by team.• People management including recruitment, appraisals & work load management of IT resources.• Build a positive, collaborative working environment for the team. Show less