Fauzan Isnaini

Experience

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  PT.Pertamina (Persero)

  Aug 2011 - Jan 2021

  • Assessed existing IT operating model and technology landscape in Pertamina and its 11 subsidiaries based on ITIL framework and world’s best practices, and presented the resulting recommendations to the C-level executives.• Designed an improved IT operating model and technology for a new shared service IT organization with a detailed five years roadmap. • Designed a centralized IT service management (ITSM) platform to replace the old platforms that were scattered across 11 subsidiaries of Pertamina with more than 20,000 users accessing daily, resulting in 15% cost efficiency.• Designed data analytics technology to analyze IT events in more than 50,000 devices across 11 subsidiaries of Pertamina.• Designed an orchestration platform to automate the processes of email and domain user account provisioning, cutting the request resolution time to less than 10%. Show less • Designed and managed backbone network architecture and its security in Pertamina’s global multi-site data centers, including its connection with public cloud, with achieved availability of 99.9%.• Monitored network capacity and performance, provided L2 technical support across 271 global sites, and documented changes in a standardized RFC format.• Led network infrastructure migration in mergers and acquisitions (M&A) of ConocoPhillips Algeria (COPAL) in North Africa, including securely connecting its WAN, unified communication system, and data center to Pertamina’s corporate network.• Designed and led the network refreshment project of more than 500 devices in Pertamina’s headquarter and data centers, including firewalls, IPS, RADIUS, ACS, VPN gateway, switches (core, distribution, server farm, and edge switches), and WLAN.• Reviewed network security policies, operating procedures, and records, and developed areas for improvement (AFI) to pass the ISO 27001 certification (an international standard on how to manage information security). Show less • Designed and managed LAN and telephony network in 20 sites across the Jakarta area, including Pertamina’s headquarter, serving more than 4,000 users.• Led a team of 15 field technicians and engineers on-sites (EoS) to optimize network performance and reliability, analyze technical issues, and ensure SLA to system users above 99%. • Implemented secure group policy on wired and wireless networks using 802.1X protocol.• Reviewed network support department’s contracts with external suppliers, operating procedures, and records, and developed the areas for improvement (AFI) to pass the ISO 20000 certification (ISO 20000 is an international standard for IT service management). Show less • Designed and managed LAN and industrial network in the Palembang refinery site, including more than 100 switches, firewalls, CCTV, and interconnections with distributed control system (DCS).• Led a team of 5 field technicians to optimize network performance and reliability, analyze technical issues, and ensure SLA to system users above 97%.• Supervised annual penetration testing to detect network vulnerabilities, analyzed the results, and worked with relevant stakeholders to remediate systems.• Led a task force to conduct a survey to measure user satisfaction of services provided by the IT department. The survey successfully got 72% participation rate. Show less

  • IT Business Analyst

    Aug 2018 - Jan 2021

  • Backbone Network Analyst

    Jan 2015 - Jul 2018

  • Jr. Analyst Horizontal Voice & Data Network

    Jan 2014 - Dec 2014

  • Ast. Data Communication & System Support Ops.

    Aug 2012 - Dec 2013

  • BPS Pertamina

    Aug 2011 - Aug 2012
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  CNS - Indiana University Bloomington

  Jun 2021 - Dec 2021

  Research Assistant

  • Used Python and Cytoscape to visualize datasets of 871 blood vessels inside human body and the functional tissue units connected to them.• This work was done in the context of the Human BioMolecular Atlas Program (HuBMAP), a large, multi-institutional effort, funded by the National Institutes of Health that aims to create a map of the human body at single cell resolution.

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  PT Pertamina (Persero)

  Feb 2022 - now

  Core Infrastructure Analyst

  • Designed and implemented zero trust security management on Pertamina’s hybrid infrastructure consisting of both on-premise and cloud-hosted data centers.• Designed a private cloud infrastructure for Pertamina and its 36 subsidiaries, utilizing VMware vRealize Automation to automate seamless infrastructure deployment and network security policy. • Designed and managed secure gateway architecture between intranet, DMZ, extranet, and internet.• Managed data integration between server, storage, and SIEM to analyze more than 50 GB/day of security events in Pertamina.• Identified security risks in Pertamina’s IT infrastructure, analyzed their likelihood and impact, and planned actions to mitigate the risks. Show less

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  Greenomina & Treecker

  Jan 2023 - now

  Co-Founder

  • Led the development of a cloud-based platform to: 1. calculate carbon footprints2. sell carbon credits3. API integration with external applications to offset carbon footprints• Developed and managed the company's technical vision• Collaborated with the marketing and operation teams to create an integrated customer experience platform.