Emiliano Vergara

Experience

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  Tata Consultancy Services

  Feb 2015 - May 2016

  Subject Matter Expert

  Subject Matter Expertise and coordinator for PWC Service Desk (Brazil) focused on networking area.Coordination of the workforce and knowledge base, as well as procedures design and metrics analysis. The position was mostly pointed to the coordination of the networking area of a level 1 support team which provides direct support to PWC Brasil employees and infrastructure. The support was provided in Portuguese and English, as well the internal coordination between teams was also in English.

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  Globant

  May 2016 - Aug 2020

  As a Project Manager is expected to enable the development teams to work effectively together with the client and support project's operation. At its core, this is a servant leadership role who facilitates and supports our teams in delivering high value solutions to our customers, contributing to building an environment where continuous improvement of the product development process is in focus and where everyone’s common goal is to deliver outstanding software.Within position toolkit could be found:- Google Office Suite- Google Data Studio- KPI's and measurement methods Show less

  • Operations Leader

    May 2018 - Aug 2020

  • Project Manager

    Aug 2018 - Jun 2020

  • DevOps Engineer

    May 2016 - Aug 2018
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  Globant

  Nov 2020 - now

  As a Project Manager/SCRUM Master I’ve worked with several digital products at different stages, as Development, Infrastructure and QA. From companies such as Warner Bros Discovery, TheSkimm Magazine, Satellogic and others.Even though each project has its specific needs, and my knowledge allow me to adapt my work methodology to all of them, the common activities between the projects were: Finances (Billing, Profit and Loss Management, Forecasting, Forecast Accuracy Analysis, Non-billed costs analysis, Notification to shareholders through financial systems), Capacity management (Vacations, Holidays, Coverage management), New Projects formation (staffing, interviewing, internal management, projects creation and update, metrics and KPIs), Legals (contracts management, update and negotiation) and Devices Inventory management (purchase, cost management, shipping coordination). At the administrative side. Regarding Agile, I was responsible for the SCRUM methodology application and carry on. Working directly with Product Owners on the PBIs management, as well as the communication of product vision to all the SCRUM team. Also, the User Stories creation, ceremonies facilitation and responsible for the value increment and its corresponding measurement and reporting. Additionally, I would like to mention that also client and risk management were under my scope. Show less As an Operations Specialist, we were responsible for the controlling at a financial, capacity and logistic level, portfolio's accounts. Also, we were facilitators for administrative work, such as forecast, analysis and responsibles for implement strategic solutions for the general operations of the business unit/portfolio we were in.Top Skills:- P&L Generation, administration and control- G&A Control and administration- Non-billable assets control and improvement- General accounts controlling, such as teams conformation, contracts coordination and follow up. Show less

  • Project Manager

    Jan 2022 - now

  • Operations Specialist

    Nov 2020 - Jan 2022