Experience

• 

  Israel defense forces

  Jan 2019 - Jan 2022

  System network administrator

  - Maintained and configured Network Switches- Networking: Understanding of networking concepts, protocols (TCP/IP, DNS, DHCP LAN/WAN, Routing & Switching)- Implemented and maintained new Classified products in the Unit- Handled issues with Active Directory and Exchange servers.

• 

  Check point software technologies ltd

  Jan 2022 - now

  • Act as a primary point of contact for escalated technical issues from the Helpdesk team, ensuring prompt resolution and customer satisfaction.• Maintenance VM enviromets (MS Azure, Vmware Esxi, Vsphere)• Organization Management (AD, Azure, Exchange, Office 365, Kandji, Systrack)• Alert & Monitoring using Splunk • Collaborate with cross-functional teams to address intricate network and security concerns, actively participating in FW policy editing.• Scriptwriting using Bash and PowerShell.• Experience with editing and configuring Security Policies of Checkpoint Products. רוצה לראות פחות • Resolving technical issues promptly through troubleshooting.• Supporting various of systems: Windows, Linux, MAC, Check Point products (FW & EP), etc.• Overseeing and configuring Active Directory and Azure AD.• Collaborating with fellow IT team members to ensure timely project completion.• Maintaining and configuring Windows and Linux servers.• Providing technical support to customers via phone and the Jira ticket system.• Aiding in the deployment and maintenance of additional security products like VPNs, intrusion detection systems, and web filtering.• Providing troubleshooting support for networking, including DNS and VPN-related problems. רוצה לראות פחות

  • Escalation Engineer (Tier 2)

    Jan 2023 - now

  • Help Desk Administrator

    Jan 2022 - Jan 2023