Experience

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  Prolend staffing

  Jun 2009 - Apr 2011

  Provider enrollment specialist

  *Ensured timeliness of provider application submissions.*Extracted accurate and complete information from the state Medicaid portals and the provider enrollment databases.*Processed credentialing and re-credentialing applications for providers.*Monitored provider applications and followed up as needed.*Assisted providers via email and telephone to resolve credentialing and enrollment issues.

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  Jackson hewitt tax services, inc. (worcester ma)

  Dec 2013 - Apr 2021

  *Prepare taxes for individuals and small businesses. *Organize and coordinate office operations.*Maintain and supervise office staff.*Maintained office and client records.

  • Tax Preparer

    Dec 2006 - Apr 2021

  • Office Manager

    Dec 2013 - Apr 2015
• 

  Baton rouge behavioral hospital

  Feb 2015 - Feb 2016

  Discharge planner

  *Provided appropriate and timely discharge from the hospital.*Provided arrangements for follow-up healthcare.*Provided assessments for financial resources available for patients.*Provided patients with referrals to appropriate community resources as needed.

• 

  Brightside clinic

  Jan 2021 - Feb 2021

  Medical billing specialist

  *Billed, resubmitted, and corrected claims.*Checked claim statuses.*Verified client’s insurance eligibility.*Spoke with insurance companies to dispute denied claims.

• 

  Brightside clinic

  Apr 2021 - now

  Medical billing specialist

  *Managed, verified, and submitted insurance claims.*Prepared and forwarded insurance claims through clearinghouse.*Handled insurance verification, eligibility, authorizations, and credentialed providers.*Resolved billing issues and checked accurate claim submissions.*Resubmit claims that were previously denied by contacting health care providers to dispute claims.