Experience

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  Tesco

  Oct 2012 - Jul 2018

  Team manager

  I’m currently leading a large team to deliver outstanding customer experience in a high-volume superstore (availability and presentation of stock throughout the store, including promotions and warehouse).Routinely delivering technical and legal training modules and conducting teambuilding exercises with all members of the team, as well as providing personalised coaching and mentoring to individual team members.Managing HR and administrative issues (holiday, payroll, rota, recruitment, appraisals, disciplinaries, responding to various colleague or customer issues) Responsible for in-store security, health and safety, and management of relationship with local authorities. Show less

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  Wilko

  Jul 2018 - Sept 2022

  Store manager

  Experience running multiple sites through clear expectations and leadership. Delivering strong KPIs throughout and at one point having the most profitable store in our region.Experience Co-Leading a project rollout to improve performance in a state of the art availability metric to ensure the best possible shopping experience for our customers.

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  Aldi uk

  Sept 2022 - Apr 2024

  Store manager

  Running the companies flagship store alongside a brilliant team of people both in store and out!We are trialing new and innovative ways of shopping through AI integration and a frictionless/tillless experience for our customers.

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  Lidl gb

  Oct 2024 - now

  Store manager