Experience

• 

  Jf apex securities berhad

  Oct 1997 - Apr 1999

  Trading clerk

  Assisting dealer to input sales and purchase unit of shares as well as the prices in certain period of time to make sure pricing and number of shares trade accordingly. Preparing daily reporting during end of day and sent to regional offices located in Asia, Europe and US.

• 

  Hsbc data processing malaysia

  Mar 2008 - now

  - In charge of Cash and Stock reconciliation from ledger against broker statement received directly from custodian via email and download directly from their website.- Prepare daily reporting to all departments in order for break owners to investigate and clear all outstanding item in timely manner.- Prepare monthly reporting to escalate number of breaks more than 30 days to break owner to investigate and resolve. - Performed credit card, personal line of credit application for applicants located in Singapore.- Performed KYC for all applicants to identify individual background and credit history - Handling all inbound call from US based Asia customers on account queries and also product information.- Assist in translation for customer and also internal staff. - Performed online fund transfer and payment for customers.

  • Reconciliation Analyst

    Dec 2011 - now

  • Global Support Executive (Singapore Credit Card Processing)

    Apr 2009 - Dec 2011

  • Customer Care Representative

    Mar 2008 - Apr 2009