Shah Yong Poo

Shah yong poo

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location of Shah Yong PooSepang, Selangor, Malaysia
Followers of Shah Yong Poo47 followers
  • Timeline

  • About me

    Reconciliation Analyst at HSBC Data Processing Malaysia

  • Education

    • Ftms

      2002 - 2005
      Higher diploma computer science
    • Informatics college

      1999 - 2002
      Diploma computer studies
  • Experience

    • Jf apex securities berhad

      Oct 1997 - Apr 1999
      Trading clerk

      Assisting dealer to input sales and purchase unit of shares as well as the prices in certain period of time to make sure pricing and number of shares trade accordingly. Preparing daily reporting during end of day and sent to regional offices located in Asia, Europe and US.

    • Hsbc data processing malaysia

      Mar 2008 - now

      - In charge of Cash and Stock reconciliation from ledger against broker statement received directly from custodian via email and download directly from their website.- Prepare daily reporting to all departments in order for break owners to investigate and clear all outstanding item in timely manner.- Prepare monthly reporting to escalate number of breaks more than 30 days to break owner to investigate and resolve. - Performed credit card, personal line of credit application for applicants located in Singapore.- Performed KYC for all applicants to identify individual background and credit history - Handling all inbound call from US based Asia customers on account queries and also product information.- Assist in translation for customer and also internal staff. - Performed online fund transfer and payment for customers.

      • Reconciliation Analyst

        Dec 2011 - now
      • Global Support Executive (Singapore Credit Card Processing)

        Apr 2009 - Dec 2011
      • Customer Care Representative

        Mar 2008 - Apr 2009
  • Licenses & Certifications

    • My financial crime risk responsibilities

      Sept 2017
    • Aml santions anf compliance training for client onboarding & account opening assessment

      Jun 2016
    • Customer due deligence and record-keeping requirements for anti-money laundering & counter terrorist

      Jun 2016
  • Honors & Awards

    • Awarded to Shah Yong Poo
      Perfect Attendance - Jun 2010 Perfect Attendance awarded for the month of Jan 2010 - Dec 2010
    • Awarded to Shah Yong Poo
      Most Potential GSE - 2009
    • Awarded to Shah Yong Poo
      Outstanding GSE (Bronze Award - Customer Quardrant) - 2009