Andrei Vatra

Andrei vatra

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  • Timeline

  • About me

    Global Service Delivery Manager at Majorel Romania

  • Education

    • Universitatea transilvania din brașov

      2006 - 2009
      Bachelor's degree business administration and management, general
    • Universitatea transilvania din brașov

      -
      Master's degree business administration and management, general
  • Experience

    • Vodafone

      Mar 2007 - Sept 2020

      I lead a team which offers support for various internal departments.

      • Manager, Consumer Support Center

        Jul 2017 - Sept 2020
      • Team Leader, Consumer Support & Projects

        Nov 2016 - Jul 2017
      • Project Manager, Operational Readiness

        Oct 2013 - Oct 2016
      • Team Leader, Activation & Back-Office

        Feb 2012 - Sept 2013
      • Team Leader, Customer Service & Retention

        Oct 2010 - Feb 2012
      • Support Officer, Voice & Data

        Dec 2009 - Oct 2010
      • Customer Service Representative

        Mar 2007 - Dec 2009
    • 34 life

      Mar 2010 - May 2015
      Project manager

      I was responsible for end-to-end project management: financing, design, implementation, analysis and reporting for various Eco Projects.

    • Grow and know

      Dec 2019 - now
      Co-founder and project manager

      Grow and Know was created to support and improve Education for children in kindergarten and primary school.

    • Majorel romania

      Sept 2020 - now

      Responsible for a LOB of a Social Media Giant, with a team of 2500+ employees, spread across 12 countries and 4 continents. In charge of Cross-Site Alignment and Operational Excellence delivery. Operations Project Manager, coordinating a team of 7 Team Managers, responsible for the site specific operational and account management perspective; Full P&L responsibility and account management tasks.

      • Global Service Delivery Manager

        Aug 2021 - now
      • Service Delivery Manager

        Sept 2020 - Aug 2021
  • Licenses & Certifications

    • Becoming a changemaker: introduction to social innovation mooc

      University of cape town
      May 2020
      View certificate certificate
    • Managing the company of the future

      University of london
      May 2020
      View certificate certificate