Experience

• 

  Soegijapranata catholic university

  Jan 2017 - Jan 2020

  Assistant lecturer
• 

  Pt bank central asia tbk (bca)

  Oct 2020 - Mar 2024

  - Spearheaded marketing initiatives for credit products, resulting in a 25% increase in new loan applications and maintaining a 95% customer retention rate through personalized relationship management- Increase credit growth by 70 billion and maintaining good debtors collectabillity.- Maintain the Loan at Risk value below 10 a Non-Performing Loan value below 2. - Provided bank solutions for 50 individual customers and 50 corporate customers to support their business goals and growth.- Carry out cross selling products to increase customer portofolio by 20%.- Manage new debtors with loan portfolio up to 5 billion with credit growth of 40 billion.

  • Business Relationship Officer

    Jan 2023 - Mar 2024

  • Customer Relationship Officer

    Oct 2021 - Jul 2023

  • Program Customer Relationship Officer

    Oct 2020 - Sept 2021
• 

  Pt. bank negara indonesia (persero) tbk.

  Apr 2024 - now

  Retail productive relationship manager

  - Conducted in-depth credit analysis for over 5 applicants monthly, streamlining the evaluation process by implementing standardized assessment criteria thereby improved decision turnaround time by 25%.- Manage debtor credit usage every month amounting to 75% of total credit.- Successfully managed and grew loan portfolio for new clients from 1 billion to 10 billion IDR, achieving an average monthly growth of 5 billion IDR, resulting in a 10% increase in overall department revenue.