Experience

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  Schindler group

  Feb 2003 - Apr 2007

  Tester/field engineer/troubleshooter

  Served as resident tester at Heathrow Airport Terminal 5 performing testing, commissioning, adjustments, repairs, and troubleshooting of Schindler elevators and elevator components. Advanced through positions of increasing scope and responsibility from Apprentice to Repair Technician then Service Technician to Callout Technician then Trouble-shooter and finally Service Leader in Johannesburg, South Africa to accepting a role as Tester, Field Engineer, and Trouble-shooter in London.● Trouble-shooter (01/1999-02/2000) ● Callout Technician (02/1998-12/1988) ● Service Technician (12/1997-01/1998) ● Repair Technician (01/1996-06/1996) Show less

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  Thyssenkrupp elevator international technical services

  May 2007 - Feb 2012

  Field support engineer

  Diagnosed and troubleshooted Schindler technical problems across TKE branch network in Europe, Africa, and Middle East. Provided technical mentorship and leveraged expertise in engineering product knowledge to deliver training in line with strategic enterprise roadmap/vision. Assisted repairs and spare parts department to identify and repair Schindler PCBs and Drives.

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  Thyssenkrupp elevator

  Mar 2012 - Sept 2014

  National field engineer

  As National Field Engineer/Health & Safety Coordinator I orchestrated the commissioning of new/modernised equipment and supported maintenance/assembly departments including field engineering staff across South Africa with technical resolutions. In addition to supporting all service points with technical matters and educating field staff in Occupational Health and Safety standards (OHS), I escalated/reported any issues to General Management and compiled technical/OHS reports. Finally, I travelled to equipment sites to resolve technical issues relating to installed and proposed equipment and liaised with suppliers and group factories in troubleshooting equipment faults.Noted achievement:• Assisted with the formulation of modernisation and new installation proposals where technical input was required. Show less

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  Thyssenkrupp elevator international technical services

  Oct 2014 - Jan 2017

  Field support engineer

  During my 9-year tenure I concurrently provided services for both the UK and South Arica. Steadily accepting roles until securing final role as Schinlder Field Support Engineer - International Technical Services in 2014.During this time, I served as a Technical Mentor and diagnosed/troubleshooted Schindler technical problems across TKE branch network in Europe, Africa, and Middle East. Furthermore, I leveraged my skill in engineering and product knowledge to deliver training in line with strategic enterprise roadmap/vision and provide world-renowned service to colleagues and global customers.Noted achievements include:• Advanced through positions of increasing scope and responsibility from Field Support Engineer(Manchester, UK)in 2007 to National Field Engineer (Johannesburg, SA) in 2012 and accepted role as Field Support Engineer - ITS (Manchester, UK) in 2014.• Recognised for providing efficient technical support both telephonically/onsite as well as training to ThyssenKrupp Technicians both in the UK and in ThyssenKrupp Offices, and on customer sites globally Show less

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  Otis elevator

  Jan 2017 - Mar 2017

  National field engineer

  During my three-month role at Otis Elevator, I directed planning, integration, and technical support for ThyssenKrupp elevators across South Africa. Furthermore, I developed and facilitated training for internal/external groups on product features and specifications while guiding teams of Field Support Engineers heading installation, testing, configuration, and troubleshooting of engineering products nationwide. In addition to resolving tech issues in the field, I performed roots cause analysis to deliver recommendations for updates or corrective action to the manufacturing process. Noted achievements include:• Nurtured robust client relationships by improving client interaction/engagement with ThyssenKrupp elevators.• Recognised as Subject Matter Expert (SME); leveraging 40 years accumulated product knowledge and familiarity with fabrication process to ensure proper delivery of a working products. Show less

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  Afrika technical services

  Apr 2017 - Nov 2021

  Technical director

  I coordinated the delivery of high-level technical support and PORT installations. Moreover, I formulated workflows and directed teams to achieve quality and due date objectives. In addition to reviewing and compiling commissioning processes and procedures as Commissioning Engineer for ESKOM, I conducted technical investigations, root cause analysis, and compiled scope of work, procedure, quality, and maintenance plans. Finally, I performed evaluations and interpretted technical reports and specifications to gain insight into repair procedures.Noted achievements include:• Improved commissioning procedures, quality/maintenance plans, and boosted technical development. • Enhanced performance, efficiency, and reliability by utilizing available data and tools to optimize systems. Show less

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  Nordic lifts

  Dec 2021 - now

  • Technical Advisor

    Dec 2022 - now

  • Operations Manager

    Dec 2021 - Dec 2022
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  Arc elevation

  Dec 2022 - now

  Technical director