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Caleb Smith

Caleb Smith

Emerging Technology Student Worker

Followers of Caleb Smith144 followers
location of Caleb SmithJoplin Metropolitan Area

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  • Timeline

  • About me

    NOC Administrator at Stronghold Data

  • Education

    • Joplin High School

      2014 - 2017
      High School Diploma

      Activiteiten en verenigingen:National Honor Society, A+

    • Missouri Southern State University

      2017 - 2021
      Bachelor of Science - BS Computer Science

  • Experience

    • Missouri Southern State University

      Jun 2018 - Apr 2019
      Emerging Technology Student Worker

      Assisted the Archives department in digital formatting and storage of archival documents.

    • Benefit Management Inc.

      Jan 2019 - Jul 2021
      Information Technology Assistant

      Python Automation, Network Maintenance, Assist employees with Hardware and Software issues, Manage Parallels RAS Server software, Printer support

    • Stronghold Data

      Jul 2021 - now

      Datto RMM Management. Connectwise Manage integration. Process efficiency and task automation. Reporting. Leadership / Management. Assist in the resolution of descriptive support tickets, Troubleshoot and repair a wide variety of software and networking issues. Responded to technical issues over the phone and created descriptive support tickets and documentation.

      • NOC Admin

        Jul 2022 - now

      • System Engineer II

        Jan 2021 - Jul 2022

      • Help Desk Technician

        Jul 2021 - Jan 2021

  • Licenses & Certifications

    • Associate Computing Professional (ACP)

      ICCP
      Apr 2021

    • PC Pro

      TestOut Corporation
      Aug 2016

    • Network Pro

      TestOut Corporation
      Aug 2017