Experience

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  Jet airways

  Apr 2011 - Aug 2012

  Customer service assistant

  Responsibilities:• Greeting passengers, checking their tickets and passports against the passenger list.• Allocating seats and giving out boarding passes along with luggage labels.• Weighing luggage and charging the passenger, if the luggage is overweight.• Dealing with issues related to delayed, cancelled or missed flights.• Escorting people who require assistance and unaccompanied children.

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  Iibitaus

  Nov 2019 - now

  It help desk

  Responsibilities: • Building strong relation with all the users• Handle Service Desk operations• Monitoring and maintaining computer systems and networks• Provide technical, hardware and software support to all the users and students• Troubleshoot hardware and network issues• Managing user accounts, to set-up and add domain users using windows 2003 Active Directory• Routine maintenance i.e. swipe card terminals, monitor cost recovery system and printer settings, replacing toners, keeping paper stocked• Creation of computer images and software deployment packages Show less