Alexander Prosence

Experience

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  FedEx

  Jun 2012 - Dec 2012

  Quality Assurance

  Worked temporarily as a package handler but was immediately promoted to working quality assurance. Learned the skills needed to be a team member and became an integral part of a larger operation. Acquired a strong sense of responsibility when depended upon by an entire line of package handlers. Punctuality and sustained work ethic came from a respect for my dependents and superiors. Creative problem solving under high stress quickly developed and was needed everyday on the job. Didn't need recognition or notoriety to feel a sense of success and appreciation for my work. Show less

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  Progrexion

  Jun 2016 - Feb 2017

  Sales Trainer

  Drove innovative sales management and training methodologies for major credit repair services company. • Created innovative and individualized sales & training initiatives, advanced sales management policy, and advanced service revenue. • Trained and mentored sales team managers, reduced overhead costs, grew client accounts, leveraged best practice CRM, and furthered product and service worth. • Reported sales data to executive management, provided sales training solutions, optimized sales.• Trained sales representatives, promoting emerging account services, enhanced client retention. Show less

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  Sprint

  Jul 2017 - Apr 2018

  Sales Representative

  Led sales management strategy for prominent American telecommunications company.• Implemented new sales methodologies and customer service methodologies, targeted SMBs (small businesses), increased product and service worth.• Liaised with clients, partners, and stakeholders, leveraged robust CRM methodologies, cross-selling and upselling several telecommunication products and service.

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  E*TRADE

  Jun 2018 - Jan 2019

  Senior Financial Services Representative

  Perform customer service, Elite trade representation, and tax & retirement support (as SME) for leading financial corporation offering an electronic trading platform to trade financial assets.• Tax & Retirement training and mentorship for clients, fostering successful customer relationship management (CRM) strategies.• Drove investment solutions for Platinum clients, implemented lead generation, expanded client accounts.

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  Signature Products Group

  Aug 2020 - now

  ETL/SQL Developer