Experience

• 

  Rimi baltic group

  Apr 2003 - May 2005

  Human resources consultant

  Consultation of Latvian Rimi Retail network in topics related to Latvian Labor LawHiring campaign supportPersonnel selectionEmployee engagement studies Personnel development (individual development plans)Succession planningPersonnel documentation system maintanance

• 

  Møller mobility group

  May 2005 - May 2020

  Volkswagen sales personnel recruitment for dealers in Baltic States (Latvia, Lithuania, Estonia) Personnel training program development and implementation for Audi and Volkswagen dealer Network in Baltic states Internation and local Training event planning, budgeting, organization and supervisionCooperation with international Training companies for implementation of qualification programs for Audi and Volkswagen network in Baltic statesDeveloping of Audi / Volkswagen advanced Training programs for certified sales/service staffCSS (customer satisfaction survey) implementation for Audi and Volkswagen brands in Baltics (in cooperation with Kantar TNS)DSS (dealer satisfaction surveys) implementation and maintenance for Audi and Volkswagen brands in BalticsCustomer complaint/customer support system implementation and maintenance for Audi and Volkswagen brands in Baltic states Show less Full HR life cycleDevelopment of HR strategy and internal policies Development of personnel job profile, job descriptions People resource planningAttraction, selection, recruiting of new staffOnboarding, off-boarding Annual Performance evaluation Recognition and engagement Development of remuneration system and motivation packagesDevelopment and deployment of personnel training programs for Audi Importer office employees and Audi dealer staff in Latvia/LithuaniaOrganization of team building eventsCooperation with international Training companies for implementation of Training qualification programs for Audi network in Baltic states.Creation, implementation and regular maintenance of ISO quality system CSS (customer satisfaction survey) implementation for Audi brand in Latvia/Lithuania (in cooperation with Kantar TNS in Baltic’s)DSS (dealer satisfaction survey) system development and implementation for Audi brand in Latvia/LithuaniaCustomer complaint/customer support system development, implementation and maintenance for Audi brand in Latvia/Lithuania Show less

  • Audi & Volkswagen Baltics, Sales Training manager

    Jan 2012 - May 2020

  • Audi Latvia & Lithuania Human Resources, Training and Quality Manager

    May 2005 - Jan 2012
• 

  Mcdonald's

  Aug 2020 - Dec 2021

  Director of human resources and training baltic states

  Full scope HR processEmployer Branding campaign planning, budgeting, and execution in cooperation with Baltic media agenciesAct as a McDonald's brand ambassadorMcDonald's values deployment for the Baltic marketBuilding strong relationships and consulting Baltic Network Managers on HR-related questionsHR KPI analyticsSupervise and lead the HR/Training team (a team of 8)Organization of people surveys, data analysis, action plan development, and executionExecution of the annual Performance Management process (1-to-1 meetings) for office staff (64 people) and Restaurant management (40 people)Succession planning for office and Restaurant Manager levelsCommunication and reporting to McDonald's Corporation on people and training-related topicsProject leading for the deployment of a new HRIS (Human Resource Management System) for the Baltic marketAnnual employee training needs analysis, individual development plan creation, and follow-up on the executionCompensation/Remuneration system, motivation package developmentCharity/Voluntary work cooperation projects with NGOs Show less

• 

  Bdo

  Dec 2021 - now

  Human resource director

  Ensuring the full HR life cycleStrong focus on resource planning and recruitment for service lines (Audit, Tax, Law, Outsourcing accountancy services)Diverse BDO Employer Branding activities planning and executionClose cooperation with leading Latvian universities (providing guest lectures on Legal, Tax, Audit, Finance topics, participating in university 'open day' activities, open discussions, providing material support for different events)Employee onboarding-mentoring-offboarding program managementSupervision of the administrative team Work on strengthening listening practices at BDO (annual satisfaction survey, pulse surveys, 1:1 discussions, group feedback sessions)Execution of the annual Performance Management processDiversity and Inclusion management at BDO LatviaManage the career path development of employees Regular revision and update of the compensation/motivation packageQuarterly market salary survey executionLeading of Charity/Voluntary work/Sustainability projects Strong focus on employee wellness/wellbeing strategy implementation at BDO Show less