Experience

• 

  Nokia siemens networks

  Jul 2011 - Dec 2011

  • Operation & Maintenance of DX-200 & IPA2800 MSS, HLR,MGW.• Taking Backup on MOD & Pen drive.• Health Checkup of all nodes• Analyze alarms & Clear Codes raise by the system.• Monitoring network performance level using REFLECTION tool.• Debugging and diagnosis of complex switching equipment faults.• Analysis of different types of Traffic reports based on different routes, CGR Utilization on daily and hourly basis.• Alarm Monitoring & Fault analysis.• Clear Codes monitoring and analysis. Show less

  • Fault Management Engineer

    Jul 2011 - Dec 2011

  • Fault Management Engineer

    Jul 2011 - Dec 2011
• 

  3tel

  Dec 2011 - Jul 2013

  System engineer
• 

  Comverse network systems

  Aug 2013 - Dec 2015

  Customer support professional
• 

  Amdocs

  Dec 2015 - now

  •BSS Solution & Integration, Product configuration, Customer Support of Prepaid Billing Systems, Comverse RTBS , Comverse One 3.6•Part of BSS Professional Services which involves Implementation Planning and Analysis (IPA) , requirement gathering , solution design , Configuration and support of Comverse ONE RT systems for various clients like Vodafone , Reliance, Videocon.•Strongly Involved in Configuration, Testing and Support of the features of Comverse One Billing product.•Involved in configuration and testing of charging and billing components.•Having good experience in End-to-End Installation, Configuration, setup and Integration of all the Comverse ONE IN/CV system modules.•Strongly involved in debugging and solving technical issues of billing components raised by the operations support. Show less

  • Software Development Manager

    Apr 2025 - now

  • Software Development Team Lead

    Jul 2021 - now

  • Software Development Team Lead

    Dec 2022 - Apr 2025

  • Business Analyst

    Dec 2015 - Jun 2021