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Mohammed Abdulla

Mohammed Abdulla

Senior Technical Support Associate

Followers of Mohammed Abdulla57 followers
location of Mohammed AbdullaHyderabad, Telangana, India

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  • Timeline

  • About me

    Skilled IT Professional

  • Education

    • Harvard Institute of Management and Engineering Studies

      2007 - 2010
      Bachelor of Commerce - BCom Computers

    • H.E.H The Nizam & Alladin Technical Institute

      2001 - 2003
      Diploma Electronics

      A two year diploma in Electronics from the Department of Employment and Training, Government of Andhra Pradesh.

    • Board of Secondary Education

      1992 - 2001
      Secondary School General Studies

  • Experience

    • Dell

      Jan 2006 - Feb 2008
      Senior Technical Support Associate

      Provided Level 1 technical support to home and home office users located across USA & Canada over the phone for Desktops, Laptops and Printers

    • Seer Global Techno Solutions

      Mar 2008 - Sept 2011
      System Administrator

      Managed the IT infrastructure and services and provided Level 1 and Level 2 technical support to all users.

    • Emaar

      Jan 2012 - Jun 2012
      IT Helpdesk Coordinator

      Provided Level 1 and Level 2 technical support over the phone, via e-mail and in person as well.

    • ALDAR Properties PJSC

      Jul 2012 - Jul 2013
      IT Support Engineer

      Provided Level 1 and Level 2 technical support over the phone, via e-mail and in person as well. Was responsible for creating/deleting user accounts for in the Active Directory.

    • T-Mobile

      Sept 2018 - Aug 2019
      Mobile Expert

  • Licenses & Certifications