Anshuman Singh

Experience

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  WIPRO Business Process Outsourcing

  Jan 2006 - Dec 2006

  Technical Support Executive

  Process AOL UK Broadband, (A leading UK ISP; Job Profile With ISP process, doing troubleshooting and managing accounts of the customers of AOL UK Broadband.Handling Customer Queries.Handling additional responsibilities for the team by providing product related assistance, organizing huddles for skills improvement with the guidance by my Team Leader.Achievements Awarded with best Performer while in Training and appreciated for various inputs to improve the standards. Show less

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  Wipro

  Jan 2006 - Dec 2006

  Tech Suport Executive
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  IBM Daksh Business Process Outsourcing

  Dec 2006 - Jun 2008

  Technical Support Executive

  Process Virgin Media, (A leading UK ISP; Job ProfileWith ISP process, doing troubleshooting and managing accounts of the customers of Virgin Media & Handling Customer Queries.Handling additional responsibilities for the team by providing product related assistance, organizing huddles for skills improvement with the guidance by my Team Leader.Achievements Recognized & Certified as one of the Best Executive among 350 for the Month of March to May 07 and won prizes.Played an active to improve the process knowledge by findings in from the provided tools and shared among the colleagues and got many rewards for maintaining consistent Quality and sharing updates for the development of process related knowledge. Show less

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  IBM

  Jan 2007 - Jun 2008

  Sr. tech Support Executive
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  Teleperformance

  May 2009 - Dec 2018

  Responsible to acquire approximately 2000 FTE's in a calendar year.Managed internal and external hiring teams.Responsible of internal and external stakeholders.Independently managed multiple sites for all manpower needs. Responsible to manage manpower requirements for 2 sites (GGN & JPR)Managed end to end recruitment for Frontline workers within the organisation.Brought in new candidates through social hiring events and Offsite recruitment drives. Independently managed for GGN site manpower requirements. Optimized recruitment by influencing internal team leads and recruiters. Facilated communication for internal and external teams. Monitered Employee referral program for GGN site and JPR site.

  • Talent Acquisition Manager

    May 2017 - Dec 2018

  • Deputy Manager Talent Acquisition

    Sept 2015 - Apr 2017

  • Assistant Manager Talent Acquisition

    Jan 2014 - Aug 2015

  • Senior Executive Talent Acquisition

    Jul 2012 - Dec 2013

  • Talent Acquisition Executive

    Jan 2012 - Jun 2012

  • Human resource employee relations

    Oct 2009 - Dec 2011

  • Technical Support Specialist

    May 2009 - Sept 2009
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  Teleperformance

  Aug 2019 - Mar 2022

  Senior Manager Talent Acquisition

  Steering initiatives for identifying high potential, high performing talent.Fostering a team work/Open door environment conducive to positive dialogue within and outside the team.Responsible to acquire approximately 3000+ FTE's in a calendar year.Mentoring hiring manager through standard recruitment operating system.Designing strategy to source through intensive research.Liasing with multiple stakeholders on recruitment prioritisation and ensure resource delivery's on time.Directing MIS and all recruitment related analytics. Show less

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  Concentrix

  Apr 2022 - now

  Lead Recruitment Manager India

  Seering initiatives for identifying high potential, high performing talent, responsible to support recruitment works for a PAN India level.Fostering a team work/Open door environment conducive to positive dialogue within and outside the team.Responsible to acquire approximately 3000+ FTE's in a calendar year.Mentoring hiring manager through standard recruitment operating system.Designing strategy to source through intensive research.Liasing with multiple stakeholders on recruitment prioritisation and ensure resource delivery's on time. Show less