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Silvia Alves

Silvia Alves

Relationship Manager

Followers of Silvia Alves54 followers
location of Silvia AlvesHove, England, United Kingdom

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  • Timeline

  • About me

    Relationship Manager / Business Development Manager

  • Education

    • Instituto Superior de Paços de Brandão

      1992 - 1997
      Bachelour with Honours International Relations and Affairs Standard

      Activities and Societies: During the time I was in University I was part of several projects to develop and implement Conferences, Courses, Certifications, Diplomas.

    • Instituto Superior de Paços de Brandão

      -
      BTEC level 5 / SQA Higher National Diploma (HND) Public Relations, Advertising, and Applied Communication Standard

      Activities and Societies: 3 years course

  • Experience

    • Banco BIC Português, S.A.

      Mar 2001 - Mar 2008
      Relationship Manager

      In many of my daily tasks I have to contact with banking customers in order to assist them: help a person open a cheque or ISA account, as well as apply for a loan (montage, business), I was also be responsible for recommending investment products, such as certificates of deposit, or setting a customer up with a financial planer.

    • EspañaDuero

      Mar 2008 - Oct 2013
      Client Director / Business Development Manager

      As per my previous role In many of my daily tasks I have to contact with banking customers but as Business Development Manager, I play an instrumental role in strengthening and developing the commercial client base by engaging with a varied range of existing and potential clients to build a strong and productive portfolio which delivers quality and sustainable income against targets, and lays the groundwork for trusting and productive business partnerships.

    • Direcção Geral da Solidariedade e Segurança Social-Government Administation

      Apr 2014 - Apr 2015
      Quality Service Manager

      Complaints Manager, Institutional Newsletter Editor, PA to Director

    • Aldi UK

      Nov 2015 - Jul 2022
      Store Assistant

    • HSBC

      Apr 2022 - now
      Universal Banker

  • Licenses & Certifications

    • Mentor

      CEFOSAP

    • Sales Rep - Pharmaceutical Industry

  • Volunteer Experience

    • Emergency Care Assistant

      Issued by Red Cross - Portugal
      Red Cross - PortugalAssociated with Silvia Alves