
Nelda Landeros
Office Manager / Contracted Managed Care Representative

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About me
Medical and Health Service Management
Education

South Texas College
2016 - 2018Associate's degree Health Information/Medical Records Technology/Technician 3.27Activities and Societies: The National Society of Leadership and Success - Fall 2018 to Present Health and Medical Administrative Services – Fall 2013 to Spring 2018

South Texas College
2018 - 2019Bachelor's degree Medical and Health Service Management 3.32Activities and Societies: The National Society of Leadership and Success - Fall 2018 to Present Health and Medical Administrative Services – Fall 2013 to Spring 2018

South Texas College
2013 - 2014Certificate Electronic Health RecordsActivities and Societies: Health and Medical Administrative Services

South Texas College
2013 - 2014Certificate Medical Coding SpecialistActivities and Societies: Health and Medical Administrative Services
Experience

Valley Behavioral Center for Counseling,PLLC
Jul 2011 - Sept 2013Office Manager / Contracted Managed Care Representative▪ Overall responsibility for professional and support staff▪ Oversee daily operations and productivity of medical management intake functions, includingreferrals, program coordination, and connections▪ Comply with established referral, pre-certification and authorization policies, procedures, andprocesses by related medical management staff.▪ Overseeing the required training, education, continuing education, licensing, and certification.▪ Performed general office duties including typing documents, forms, and spreadsheets,distributing mail, answering office phones, and greeting visitors, reviewing work logs todetermine where additional clerical support is needed. Show less

New Beginnings Behavioral Health Services
Jul 2014 - Mar 2018Office Manager / Biller▪ Oversee daily operations and productivity of medical management intake functions, includingreferrals, program coordination, and connections▪ Oversee the financial aspects of the business, such as billing, banking, and accounting.▪ Develop and implement policies and procedures to ensure compliance with all related laws,regulations, and contractual directives▪ Ensures that the staff uses the correct coding when designating the diagnosis or results ofprocedures used.▪ Responsible for hiring, training, assigning work, and managing the performance of staff. Show less

Saldivar Primary Home Care
Apr 2018 - Nov 2019Provider▪ Assisting the client in his or her activities of daily living.▪ Provide supervision of activities and assisting when necessary for the protection of client fromphysical harm.▪ Providing personal care services, meal preparation, light housekeeping, laundry and otherskilled/unskilled daily living tasks as assigned.

Evolving Steps Counseling
Jul 2020 - Sept 2021Medical Biller - Utilization Management▪ Prepare and submit billing data and medical claims to insurance companies.▪ Investigate and appeal denied claims.▪ Maintain billing software by updating rate change, cash spreadsheets, and current collectionreports.▪ Ensure timely referrals are scheduled, report with intake, call utilization management withinsurances for authorization.

Homecare Homebase
Oct 2021 - Jan 2024Billing Specialist▪ Verifying the accuracy of billing data and revising any errors.▪ Creating and distributing various financial reports as needed.▪ Timely resolution of all claims including appeals.▪ Processing, monitoring, and collecting of Medicare, Medicaid, and other commercial insurance claims following payor requirements.
Licenses & Certifications

Basic Life Support for Healthcare and Public Safety (BLS)
American Heart AssociationNov 2019
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