Alejandro Rondon

Experience

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  Grupo Cincuentenario

  Jan 2011 - Sept 2015

  Experience aimed to increase the efficiency in sales as well as the car delivery processes. Technical and Customer Service operations process’ design. Dimensioning and planning of resources needed in order to ensure the appropriate workshop conditions. Managed total of 25 employees. Supervise responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work, appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Launching of Caracas dealership.• Design and implementation of the initial logistics, sales and after-sales processes. Human resources dimensioning and design of the organisation structure. Recruiting and training.• PR activities to find new customers• Supervise sales and after-sales operations in order to identify errors in the process and solve them accordingly.• Co-ordinate building adaptation to the business. Show less

  • Service Manager (Ford / Lincoln)

    Sept 2014 - Sept 2015

  • Operations Manager (Peugeot)

    Jan 2011 - Oct 2014

  • Spare parts Coordinator (Peugeot)

    Jan 2011 - Jan 2012
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  Ryokoo Motors LLC

  Sept 2016 - Dec 2020

  Operations Manager

  Responsible for Commercial Operations, Training and Technical Support at Ryokoo Fleet Solutions in Central America and the Caribbean

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  Dollar Car Rental Panamá

  Mar 2021 - Jan 2022

  Fleet Operations Manager

  Oversaw the repair shop and the company Fleet – combined value of assets $90M. Team of 15 employees• Focused on customers success, ensured efficient execution and monitoring of planned maintenance schedules for a 3000 vehicles fleet with 5 shops and 24 operations bays, optimizing vehicle availability

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  Cbc

  May 2023 - May 2024

  Fleet Manager Guatemala - Pepsico

  Oversaw the management of the company fleet – annual Budget of $7M and combined assets value of $ 49M. Team of 14 employees• Partnered with cross-functional teams such as sales, production and finance resulting in the the acquisition of over 250 new trucks and 40 pickups, ensuring 8% reduction in maintenance costs compared to the previous fleet.

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  Tramigo

  May 2024 - Aug 2024

  Operations Manager

  As a Manager at Tramigo, a pioneering leader in the global vehicle tracking and IoT business targeting the North American market, I play a crucial role in the company’s expansion and operational efficiency. • Evaluation and Planning: Responsible for the company’s expansion project in the province of Ontario, ensuring strategic growth and market penetration. • Hardware Installation Leadership: Overseeing the installation process of hardware and accessories with compliance on the Right On First Time metric. • Cross-Departmental Communication: Facilitating communication between sales and customer service teams to effectively address customer needs and identify opportunities for growth. Show less

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  Volkswagen Group Canada Inc.

  Sept 2024 - now

  Company Vehicle Specialist

  Responsible for the development of all Vehicle Programs at PowerCo Canada. A company that will carry out all battery activities of the Volkswagen Group – from processing raw materials to developing a unified Volkswagen battery to managing the European and North American gigafactories