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Regina Hodge

Regina Hodge

Followers of Regina Hodge714 followers
location of Regina HodgeMurfreesboro, Tennessee, United States

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  • Timeline

  • About me

    Client Operations Manager, Thnks

  • Education

    • Middle Tennessee State University (MTSU)

      1999 - 2003
      Bachelor of Business Administration (B.B.A.) Computer Information Systems

  • Experience

    • Medifax Edi Inc

      Mar 2000 - Apr 2005

      Management, Supervision, Training, and Scheduling of 5 direct reportsKeep daily operations running which includes more than 150 production serversWork closely with Project Management, Development and Quality Assurance departments to deploy projects, troubleshoot problems, and answer technical questionsTroubleshoot problems with vendors, telecommunications lines, networking and basic computer hardware, and application issuesMonitor all servers, network, and telecommunication linesSupervise the documentation and update of all in-house databases and ensure regular backups are being performedRequired to be on-call 24/7 to handle any problems concerning the datacenter, employees, or customersHave approved security clearance to view sensitive patient information Show less

      • Manager

        Jan 2004 - Apr 2005

      • Computer Operator

        Mar 2000 - Apr 2004

    • Stay at Home Mom

      Apr 2005 - Aug 2016
      Stay at home mom

    • King's Kids Preschool

      Aug 2008 - May 2013
      Preschool Teacher

      Managed a class consisting of 10-12 children ages 3-4 in a single teacher classroom settingPrepared age appropriate curriculum

    • Gold's Gym

      Apr 2013 - Jan 2019
      Les Mills group fitness instructor

      Group exercise leaderInstruct participants on effective workout methodsExceed member expectations by going the extra mileDedicate hours of outside time preparing for classesEnsure member needs are met through personal recognition and by providing quality service in every class

    • State Farm ®

      Aug 2016 - Jun 2019
      Customer Service Account Representative

    • Ingram Content Group

      Sept 2019 - Dec 2024

      • Client Relations Manager, National Accounts

        Jun 2024 - Dec 2024

      • Supervisor - Client Support Publisher Care at Ingram Content Group

        Dec 2022 - Jul 2024

      • Lead Business Operations Coordinator

        Feb 2022 - Dec 2022

      • Client Support Specialist (Team Lead)

        Feb 2022 - Dec 2022

      • Business Operations Support Coordinator

        Jun 2021 - Feb 2022

      • Customer Service Coordinator

        Sept 2019 - Feb 2022

    • Thnks

      Dec 2024 - now
      Client Operations Manager

  • Licenses & Certifications

  • Volunteer Experience

    • Coach

      Issued by Youth Basketball on Nov 2013
      Youth BasketballAssociated with Regina Hodge