Mahatma Gobin

Experience

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  Influence Marketing

  May 2013 - Nov 2020

  Brand Ambassador

  Represent various brands in a courteous, knowledgeable and professional manner while actively seeking business with both prospective and existing members through the coordination and delivery of presentations/demostrations • Comply with brand policies and guidelines, monitor daily activities and prepare reports for management review• Interact with and build relationships with over 275 customers on a daily basis, using a variety of engagement and marketing methods• Help to retain and increase market share through acquisition of new customers through rapport building and relationship management with a focus on assisting customers to identify goals and potential barriers, and recommending appropriate product solutions• Market new products professionally and point out the key benefits through presentation and in-store demonstrations• Obtain customer feedback by taking notes and reporting it to management • Restock inventory • Present product and gain customers attention in an energetic leadership role using various marketing methods Show less

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  Kognitive Marketing

  Sept 2014 - Dec 2014

  Field Sales Representative

  Connected and networked with customers by attracting and engaging an audience within a busy, fast-paced retail environment• Make a connection with consumers in store and educate them on various credit card offerings while highlighting key benefits and representing a leading retail and financial services brand• Built and maintained positive working relationships with store personnel• Utilized proven sales experience to drive results and exceed targets for customer acquisition; assisted customers in completing credit card applications, obtaining and securing customers confidential information in an ethical and responsible manner • Abided by my fiduciary duty by gaining client information keeping it safe and filed credit card applications• Completed nightly sales and consumer insight reports for management • Up sold on added services the customer could choose to add onto the credit card such as; balance protection plan, extended warranty Show less

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  IQor

  Apr 2017 - Aug 2017

  Call Center Sales Representative

  Strengthened customer loyalty while representing Bell Canada and Virgin Mobile by engaging and offering their customers special promotions that were available to them based on their account • Managed 120+ outbound calls daily to existing customers simultaneously accessing and reviewing their file, promoting value-added services and securing confidential information (credit card, SIN card, driver license) to process sales, set up phone plans, and ship new devices to customers• Conducted credit checks on clients, activated software for new cellphone lines and e-order software to setup phone deliveries to customers; recorded detailed description of the sale made to Bell Canada or Virgin Mobile, including rate plan offered, agreement number and order number Show less

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  Common Collection Agency Inc

  Aug 2017 - Dec 2017

  Colletions Investigation Officer

  Functioned as a frontline representative of an organization contracted by the major banks in Canada (CIBC, RBC, Capital One, Scotiabank, & BMO) to collect debts owed to creditors; nationally licensed to collect debt• Conducted financial capacity assessments to record debtor’s income, expenses, assets and liabilities and obtain a formal, independent assessment of their financial competence• Ordered and analyzed tens of dozens of credit bureaus daily to calculate; combined loan to value ratios (CLTV), predicative scoring indexes (PSI), home equity line of credit (HELOC), etc. • Negotiated and secured payment from customers by engaging and communicating with them in a clear, professional and compliant manner; adhering to strict security policies & procedures• Maintained records pertaining to the debtor’s credit score, daily call dialogue, pending payments etc., and prepared daily/weekly/monthly reports for management for review Show less

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  DEC Fleet Services

  Dec 2017 - Apr 2018

  Delivery Service Personnel

  Exceed customer expectations by facilitating the timely, accurate and efficient delivery of Amazon packages to customers in the Downtown Toronto/ Old Toronto/GTA areas• Function productively working under pressure in a fast-paced environment, adapting readily to changing workloads and requirements using smartphone technology• Follow the direction of Supervisor/Dispatcher to make over 135 deliveries daily while safely navigating busy downtown city streets and highways during heavy traffic• Represent the company in a knowledgeable, courteous and professional manner during interactions with customers, team members and the general public Show less

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  The Co-operators

  Nov 2020 - now

  Associate Financial Advisor