Fady Kaoud

Experience

• 

  Heliopolis sporting club

  Jun 2008 - May 2012

  Coach

  Learning swimming to children

• 

  Egyptian tennis Federation

  Jan 2009 - Jun 2010

  Chair Umpire

  National Tennis Umpire

• 

  El-shourouk sporting club

  May 2011 - Oct 2011

  Coach

  children's swimming teacher

• 

  Steps

  Jan 2012 - Jun 2016

  General Manager

  We can Organize Trips,seminars,concerts&conference ....we can help you to do succeed eventNew Organization is leading events , Our team combines experience in conference management, travel and tourism, hotel management, marketing strategies as well as research and public relations , we have a good experience in conferences & seminars

• 

  Star Swimming Academy

  Sept 2012 - Dec 2012

  Teaching Technical Supervisor
• 

  Heliopolis sporting club

  Jun 2014 - Jul 2022

  -Developing the squash players inside and outside the club and in the community-Achieving/exceeding program performance goals for monthly and yearly sales and revenue-Leading and organizing our signature program, tournaments, junior programs, leagues, and social events.-Manage daily administrative duties including reports, payroll, scheduling, etc-Create and distribute marketing and advertising materials-Build lasting relationships with participants that includes communication, managing requests, and resolving issues. Show less -Assists office staff in maintaining files and databases-Prepares reports, presentations, memorandums, proposals and correspondence-Assigns jobs and duties to office staff as needed-Monitors office operations-Schedules appointments and meetings for executives and upper level staff-Serves as the go-to for office inquiries and conflicts-Manages staff schedules-Tracks office supply inventory and approves supply orders-Assists in the preparation of department budgets and expenses-Supervises all administrative personnel-Co-ordinate accommodation & Transportation For Sports team-Co-ordinate off campus meets and matches Show less

  • Swimming Coach

    Oct 2013 - Jul 2022

  • squash manager

    Dec 2016 - Apr 2018

  • Health club assistant manager

    Aug 2016 - Dec 2016

  • Office Administrator

    Jan 2013 - Aug 2016

  • first team swimming Coach

    Jun 2014 - Dec 2015
• 

  FP7 Cairo

  Aug 2018 - now

  Community Manager

  Maintain the Moderation Guidelines and ensure they are up to date.Respond, transfer and follow up the online complains/requests and escalating when necessary.Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms.Produce reports about complains to be used on user experience enhancement plan. From (Facebook, Instagram, and live chat)Regularly give feedback about insights gained from the community.Monitor all industry and company information and news to anticipate potential issues.Follow up the online orders and make the outbound calls when neededManage the banned user process, and track and remove previously banned users.know how to use trends and newsjacking and engage more with the audience.Analyzing what is the language that customers need (Arabic or English) Show less

• 

  Inter Clean Egypt

  Oct 2018 - Oct 2020

  Sales Specialist & Coordinator
• 

  You Experience

  Jul 2023 - now

  Community Manager