Muhammad Taufiq

Experience

• 

  Singapore Armed Forces (SAF)

  Jul 2020 - May 2022

  Military Policeman
• 

  IBM

  Jul 2022 - now

  - Deployment and configuration of equipment like firewalls, load balancers, routers etc.- Managing power, ethernet and fiber cable bundling in effective and traceable pattern.- Handle the installation, cabling, and deployment of network equipment such as switches, firewalls, routers, and other relevant devices.- Carry out network wiring and cabling activities.- Take on the responsibility of promptly responding to and appropriately escalating Datacenter events related to power, network, or cooling issues.- Working on short term projects within DC such as build up of new rows, components audit etc. Show less - Utilizing knowledge of the internal provisioning process, identify and address any issues encountered during the provisioning of customer bare metal servers and cloud instances.- Monitor and troubleshoot the provisioning of cloud instances to ensure compliance with the defined service level agreements (SLAs).- Monitor and troubleshoot various operations, such as new provisions, operating system installations, OS reloads, and other activities on different operating systems, utilizing IPMI (Intelligent Platform Management Interface) and other remote monitoring tools.- Utilize command-line interface (CLI) and graphical user interface (GUI) tools to resolve operating system and networking issues for different types of operating systems. Show less - Perform the tasks of racking, building, cabling, configuring, and provisioning servers within a fast-paced enterprise Datacenter environment.- Conduct troubleshooting, testing, and quality assurance of enterprise server hardware to ensure compliance with IBM's uptime standards.- Resolve hardware issues professionally for IBM's global customer base through trouble tickets.- Install various operating systems including Windows Server and Linux- Carrying out maintenance activities within the DC in case of any equipment malfunctioning. Show less

  • Server Build Technician III

    Jul 2023 - now

  • Server Build Technician II

    Dec 2022 - Jun 2023

  • Server Build Technician I

    Jul 2022 - Dec 2022