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Rahoul Singh

Rahoul Singh

Consultant

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location of Rahoul SinghDelhi, India

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  • Timeline

  • About me

    Service Readiness & CFS Manager

  • Education

    • IGNOU

      2011 - 2013
      Master’s Degree Computer Science

      MCA, BCA

    • Indira Gandhi National Open University

      2011 - 2013
      Master's degree Computer Science

  • Experience

    • Wipro

      Oct 2013 - Dec 2017
      Consultant

      Handling of Service desk operations along with ITSM (Critical Incident Management, Incident Management, Problem Management, Change Management, Event Management) and DC Operations.

    • HCL Technologies

      Dec 2017 - now
      ITSM Consultant

      Leading a Team of Critical Incident managers, incidents managers, problem manager and asset managers

  • Licenses & Certifications

    • ITIL

      AXELOS Global Best Practice