Carlos Alberto C. Jr.

Experience

• 

  Algar Segurança

  Apr 2010 - Aug 2012

  Administrative assistant

  Team leadership and project Receiving (team responsible for receiving, organizing and keeping documents on file); Control of productivity, Control of the entry of documents, Process improvement analysis; Tests in systems developed by the company, Support to the users of the systems users and control of expenses.Achievements:Optimization of Processes, reduction of costs and contributions in the design of systems, creation and change of procedures with the clients.

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  Alunobre Perfis de alumínio

  Apr 2013 - May 2015

  Production Planning and Control Assistant

  Printing and Order Control by ordering according to daily schedule; Control and analysis of pending orders; Programming and Pointing (indicators) of production; Attendance of drivers regarding the correctness of travel, Fuel control and point sheet; Control of the stock of scrap and raw material, as well as material sent and returned for processing; Tool wear control;

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  Linx- Tecnologia em Serviços

  Oct 2015 - Sept 2017

  Support Analyst

  Provision of Technical Support and consultancy in the adaptation of corporate routines to the functionalities provided by ERP, its modules (Fiscal, Financial, Purchasing, Sales, Inventory and WMS) and sales automation of the software house; Brief performance with the Quality team in Projection and Execution of Software Tests.

• 

  Kyros Tecnologia

  Sept 2017 - Jul 2018

  Test analyst

  Elaboration, maintenance and execution of test plans.Occurrence reporting and correction validation.Estimates the test effort.Ensure that the system works as expected in accordance with requirements and acceptance criteria.

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  Luizalabs

  Jul 2018 - Sept 2021

  Survey of user needs and conversion of them into improvements and adjustments in the system.Preparation of proposed solutions and improvements for users according to their needs.Monitoring and support to developers in making adjustments and creating systemic improvements.Validation and approval of improvements and adjustments with the customer.Control and maintenance of backlog with the customer.Control of hours balance available to customers for the development of improvements.Elaboration of status report of the services performed and sending to customers.Customer service and support in case of business rule doubts and bug fixes. Show less Using the Scrum framework, I am responsible for the quality of the system by performing the following tasks:Elaboration, maintenance and execution of test plans.Occurrence reporting and correction validation.Estimates the test effort.Preparation and updating of documents and manuals.Monitoring of approval of projects with the client.Ensure that the system works as expected in accordance with requirements and acceptance criteria.Softwares used to test management: TestRail and TestLink. Show less

  • Business Analyst

    Aug 2020 - Sept 2021

  • Agile Software Test Engineer

    Jul 2018 - Aug 2020
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  Contabilizei

  Sept 2021 - Aug 2024

  Business Analyst - APM

  Working with the product team in the analysis of user behavior indicators.Working with the Design team in building the best experience for users.Requirements gathering, creation of user stories and refinement with the development team for product evolution.Creation and performance analysis of experiments on the product.Using Amplitude and Segment to analyze user behavior

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  Grupo Boticário

  Sept 2024 - now

  Associate Product Manager