Bhupesh Batra

Experience

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  Reliance Communications

  May 2005 - Aug 2009

  Assistant Manager

   Mentored provisioning team responsible for provisioning circuits in transmission equipment. ISO 9001 adherence, maintaining documentation in portal ‘Gyanmandir’ & facilitated audits. Ensure adherence to standard operating procedures. Successfully completed WIN project. Management reporting as per schedule and day to day tracking activities. MSL (Material Storage Location) In charge for Rajasthan.

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  Aircel

  Aug 2009 - Sept 2018

  Managed various process improvement and digital transformation projects leveraging Lean Six Sigma methodologies spread across multiple functions including F&A, SCM, IT, Shared Services etc. Devised and Managed various tool agnostic analytics solutions like spend analytics, forecast, predictive analytics like customer churn, vendor & customer insights etc.Enabled sourcing strategies basis analysis of various technical products/services & key market development and changes.Financial Modeling and analysis of various business proposals.Did churn management project for enterprise customers leading to retention of customers that protected revenues of ~INR 220 Cr on annual basis. Managed on the go analytical dashboards for management for monitoring health of people and process.Aptly handled business case and cost benefit analysis requirements.Led analytics projects across functions with state-of-the-art technologies as enablers like AI/RPA etc and manage complete lifecycle of design, development, testing and deployment through powerful management of internal and external stakeholders. Show less Conceptualized and Led Centre of Excellence, cross functional team of 20+ members, formed as an output to business process re-engineering exercise to reinstate operational efficiencies, strengthen B2B relationships and to digitally transform existing set up by bringing in transparency in business operations and providing insights to management on a real time basis.Led dispute settlements and sign offs which led to vendor satisfaction, enhanced brand equity and negotiation power. Spearheaded governance meeting with vendors for contract governance and smooth business operations.Introduced Analytics in new F&A shared services set up that brought transparency and real time dashboards for management to review health of newly centralized function & cost benefit of ~INR 42 Cr per annum.COE initiative powered by analytics not only delivered cost efficiency but also restored brand equity and enhanced negotiation power with partners. Show less Handled procurement of ~INR 200 Cr which included lease lines, OFC etcHandled analytics for procurement function and managed various supply chain projects.Dealt with Government Entities, explored new procurement options to support business and subsequently developed strong business relationships.Responsible for vendor inductions, preparation of RFPs, issuance, negotiations of key KPIs (price, quality, contract terms, delivery timelines, SLA etc).Spend Analytics provided much needed insights for management in terms of ABC Analysis w.r.t vendor, material, item; price variance analysis, repeat purchase analysis, deviations, Non-PO purchases etc. and brought in savings ~INR 40 Cr per annum and reinstated various controls.Proactive stakeholders’ engagement to drive various analytical projects to deliver insights for management decision making Show less

  • Manager - Corporate Office

    Dec 2014 - Sept 2018

  • Head - Center of Excellence - Shared Services

    Jan 2013 - Nov 2014

  • Deputy Manager – Corporate Office

    Jan 2011 - Dec 2012

  • Service Delivery Manager (Aircel Business Solutions) – Corporate Office

    Aug 2009 - Dec 2010
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  EBEX Services Ltd

  Sept 2018 - Oct 2019

  Head of Analytics and Digital Transformation

  Worked closely with Business Development to acquire external clients by positioning EBEX offerings and providing customized state of the art solutionsManaged external manufacturing consulting assignment as On-Site Program Lead interacting directly with MD/President representing EBEX. Work was much appreciated reflecting client satisfaction.Led large scale Digital Transformation and Analytics projects across group (Zee Entertainment, Zee Media etc) and external clients under CIO.Projects spread across various industries and domains - F&A, Procurement, Travel, HR, Logistics, Media & Entertainment, HR, Manufacturing etc.Supervised Analytics department that provides descriptive, predictive and prescriptive analytics solutions.Solution Architect – designed platform and tool agnostic solutions for clients, that are optimized, cost effective, automated and audit worthy, using the right mix of technologies (AI, ML, RPA etc). Executed projects for marketing that analyse customer data and suggested high value customers / predicted churn leading to additional business / customer retention worth ~INR 11 Cr. Delivered multiple HR analytics facilitating the HR department to optimize talent, resource utilization and handle employee retention. Attrition rate reduced from 12% to 9%.Executed Spend Analytics project that delivered savings worth ~INR 26 Cr per annum. Show less

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  Lupin

  Oct 2019 - Jul 2021

  Senior Manager Digital Transformation and Analytics

  Led Industry 4.0 digital transformation management strategies & programs across functions and geographies of Lupin by translating management digital vision into doable projects across multiple group companies around the globe. As Product Owner, ensured that projects deliver desired cost, quality and value benefits on time by close coordination with various internal and external stakeholders/business partners/consultants.Worked on projects empowering field forces across the globe to deliver on business developments fronts with ease.Aptly managed stakeholders (internal, external, business partners, consultants) and delivered business value propositions with direct $ benefit.Worked on projects empowering field forces across the globe to deliver on business developments fronts with ease.Driven large scale global programs focusing on business development and transformation including projects focusing on multiple functions and domains. Maintained apt equilibrium between people, process and technologies and delivered projects with utmost stakeholders satisfaction and value to the organization well on time.Driven more than 20 Intelligent Automation projects that delivered not only man hours savings of about ~18k executive man hours and ~4k manager man hours annually but also multiple efficiencies into various processes and direct/indirect impact on business prospects.Led initiatives to identify apt transformation opportunities, drive and own them till the desired business value is delivered.Managed multiple transformation projects in F&A domain that ensured better compliance, visibility, early period close, system driven controls and various other qualitative and quantitative benefits. Show less

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  Accenture

  Jul 2021 - now

  Product Owner for providing consulting services to pharmaceutical and healthcare clients globally for driving continuous improvement, business development and transformation across processes and functions.Business Development & Technology Consultant – Advise the right mix of tools, technologies, vendors,products & services customized for the client from the vast pool available internally/from market leaders,enabling smooth transition to Industry 4.0 world. This includes Accenture internal tools/solutions, partnervendor suggestions etc.Functional requirement gathering, product prioritization, design walkthroughs, anticipating client needs etc.Stakeholders Management - Aptly manage assignments with close coordination between multiple teams internally and externally across the globe. Extensive experience in presenting business cases driven by value.Identification of business development & transformation opportunities through collaborative working andpresenting innovative convincing business cases/presentations to clients.Internal trainer & SME for technology, client experience, engagement, and delivery of world class solutions to clientsSmooth change management and priority management to align in real time with client requirements andpositively influence client relationships. Connect with senior leaders in the industryAnalytics - Enables the journey of a client to reach an insight driven stage where business decisions aredriven by valuable insights and predictions delivering direct $ benefits. Show less

  • AVP | Business Operations

    May 2023 - now

  • AVP | Business Transformation

    Jul 2021 - Apr 2023
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  Accenture in India

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  AVP | Business Operations