Nadine Matthew

Experience

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  Live Smart

  Feb 2007 - Oct 2007

  Receptionist / PA to Owner

  Live Smart is a blood analysis company that focuses on natural and holistic ways to assist their clients towards an optimum quality of health. Duties and Responsibilities:• Provide administrative assistance to the Owner, including handling daily correspondences, managing the appointment calendar, and preparing necessary documents. • Greet clients and visitors and direct them to the appropriate area in a professional manner. • Field telephone inquiries and refer them to the appropriate staff member. • Compose and type correspondence, memos, reports and other documents as required. • Manage office supplies and orders. • Handle sensitive information with discretion and confidentiality.• Maintain a clean and organised work area.• Provide excellent customer service.• Assist with various projects as needed. Show less

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  Merlog Foods

  Feb 2008 - Apr 2009

  Receptionist / Administrator

  Merlog Foods is a wholesaler and distributor of consumer goods primarily focusing on frozen meat, chicken, vegetables, value-added potato products, and processed meats. Duties and Responsibilities:• Answer incoming telephone calls, direct calls to appropriate personnel, and take messages as necessary. • Compose and disseminate emails, correspondence, memos, letters, faxes, and forms as directed. • Greet guests and clients in a professional manner and direct them to the appropriate personnel. • Develop and maintain a comprehensive filing system for easy retrieval of documents.• Provide administrative support to managers and other employees, assisting with daily office requirements as needed. • Execute data capture and reporting activities, including data entry and report generation. • Provide customer service and office support to visitors, clients, and other staff. • Handle mail and deliveries, maintain office supplies, and perform other general office duties.• Assist with special projects and other duties as assigned.• Maintain a professional, organised and clean reception area. Show less

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  ELan Property Group

  Dec 2010 - Dec 2012

  Digital Design Developer

  eLan Property Group is a company that primarily focuses on the conceptualisation, creation, marketing, and selling of residential property developments and hospitality opportunities in Southern Africa.Duties and Responsibilities:• Design, manage and produce user-friendly interactive digital design solutions for a variety of use, including social media, websites, digital advertising, email, and promotional marketing. • Design, develop, and maintain websites using HTML, CSS, JavaScript, and other web development technologies.• Execute plans and coding standards as defined under software architecture and basic object-oriented language.• Design, code, and test technical responsive solutions throughout the life cycle process of digital designs across various media.• Develop and maintain user interfaces, content management systems, and other web-based applications. • Optimize websites for user experience, scalability, maximum speed, and SEO.• Analyse user behavior data to improve user experience and website performance.• Ensure website content is up-to-date and accurate, including general maintenance.• Research and evaluate new technologies and trends in web development. • Design, manage and produce print marketing material for campaigns and promotions, including setting designs up for pre-production. • Manage and coordinate studio workload (traffic coordinator).• Corresponding and managing print items with suppliers.*Award - In 2012 we won the award for ‘Best Development Marketing Africa for Vulintaba Country Estate by eLan Marketing and Sales' for the International Property Awards Africa. Show less

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  Contract Work

  Jan 2013 - Aug 2014

  Digital Designer & Photographer

  Predominately working in the international sports event and brand management industry and freelancing design services to Non-Profit Organizations in the conservation and healthcare sector. Duties and Responsibilities:• Design and create brand marketing material, including logos, brochures, and other visuals, using Adobe Creative Suite and other graphics software.• Design, manage and produce interactive digital design solutions for a variety of uses including social media, websites, digital advertising, email, and promotional marketing.• Build responsive digital designs across various media including WordPress websites. • Interpret the brand and marketing needs of a client and produce the required marketing material such as brand clothing, retail window design, and promotional items.• Assist in designing, managing, and producing print material for campaigns and promotions, including setting designs up for pre-production. • Correspond and manage print items with suppliers.• Collaborate with other partners and departments to ensure the successful execution of campaigns and events. • Build and maintain relationships with clients to ensure satisfaction. • Meet with clients to discuss project details and deliverables.• Stay up to date with the latest trends in digital design, photography, and social media marketing. • Develop and manage campaigns and content for all social media platforms. • Create and curate engaging content to drive engagement and increase brand awareness. • Event and campaign photography, including editing/retouching images and image manipulation for campaigns.* Award- Working with a dedicated team we were honored to receive an award for 'Best Live Experience, for the Discovery Sports Industry Awards 2013-Nedbank Green Mile, Comrades Marathon’. In which I was dedicated to all graphic design elements, photography, and social media. Show less

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  GLOVent Solutions

  Sept 2014 - Feb 2020

  KZN & Eastern Cape Regional Account Manager

  GLOVent has been enhancing community lifestyle by providing one integrated state-of-the-art solution, that improves community management efficiency.Duties and Responsibilities:• Proactively source, generate, and pursue new business leads to convert and move them through the sales cycle.• Prepare and present proposals, quotations, contracts, and sales reports.• Develop and maintain relationships with key customers in the region.• Identify and manage client needs and expectations, with a focus on client retention and upselling.• Oversee support, technical, and other services provided to clients to ensure great customer satisfaction.• Present and promote new system features, modules, products, and services.• Analyse and manage system engagement and usage to improve product and service offerings.• Project manage new system implementations and configure new client systems according to requirements, including client onboarding and training.• Maintain client records and a strong relationship with the customer.• Contribute ideas and assist in user experience and user interface design with the development team to evolve and grow the system functionality and new features.• Manage and design company brand identity and other marketing material, including video support guides.• Onboard new account managers/sales representatives and provide system training.• Implement strategies to increase sales and customer loyalty in designated regions.• Develop and implement tactics to increase brand awareness and market share in the region.• Establish relationships with key decision-makers in the region.• Establishing and maintaining effective communication with corporate office.• Monitor customer feedback and provide solutions to address customer needs.• Provide reports and other data on regional performance to senior management.• Participate in national trade shows and other networking events.• Stay up-to-date on market trends and developments in the region. Show less

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  .aviPro(PTY)Ltd

  Mar 2020 - now

  Head of Global Business Development

  AVIPRO are specialist developers of cutting-edge and fully integrated smart green technology solutions for large-scale development projects. Duties and responsibilities:• Lead the development and execution of business strategies and plans that maximise customer value and drive revenue growth. • Set, analyse and report on key performance indicators (KPIs).• Establish and maintain strategic partnerships and alliances with key customers and stakeholders to ensure satisfaction and business growth.• Develop and manage a network of international partners, manufacturers, and distributors. • Develop and nurture relationships with key decision-makers in the industry.• Source, generate and pursue prospective clients through inbound marketing methodologies. • Negotiate and implement business agreements and develop plans to acquire new customers and partners.• Craft and execute marketing plans for international markets.• Analyse market research and trends to identify business opportunities and develop plans to capitalise on these opportunities.• Create, implement and maintain interactive marketing campaigns to establish brand awareness, through content creation, search engine optimisation, digital marketing and social media.• Evaluate data and report on marketing efforts• Develop and maintain company’s brand identity• Design, prepare and present conceptual solution proposals to prospects and shareholders• Manage clients needs and expectations with a focus on client retention and solution growth• Bridge communication and provide clear concise status updates with a diverse set of technical and non-technical personnel• Develop and execute strategies to improve customer satisfaction, loyalty and retention• Establish and maintain effective communication and collaboration across the organisation• Support and assist with new and established built solution configuration, commissioning, client onboarding and training• Participate in conferences and networking events Show less